Service Technician

United Site Services; Alpharetta (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and travel to customer sites to service, pump, and clean portable restrooms and holding tanks. This role is central to our business operations and customer satisfaction.

You will follow USS and DOT safety standards, handle routine maintenance on equipment, and interact with customers on-site to ensure services are completed to their standards. Strong communication and problem-solving are essential.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck and drive to customer locations.
• Service, pump, and clean portable restrooms and holding tanks.
• Adhere to USS and DOT safety standards.
• Interact with customers to ensure service quality.
• Provide routing feedback to improve efficiency.
• Plan for customer needs and future service requirements.

Skills

Commercial driving

Time management

Customer service

Communication

Problem solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.