Service Technician

United Site Services; Grand Bay (AL); On-site; USD 23,000 - 32,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck, service portable restrooms and holding tanks, and ensure top-tier customer service at each site. Candidates should meet safety standards and be capable of adjusting routes to meet client needs.

The role involves driving duties, safe lifting of up to 150 lbs, and strong problem-solving abilities to maintain efficient service routes for our customers in Grand Bay, Alabama area.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a service truck and drive to customer sites.
• Service, pump, and clean portable restrooms and holding tanks to USS standards.
• Adhere to USS and DOT safety requirements.
• Lift and move heavy loads up to 150 lbs.
• Provide excellent customer service at job sites.
• Adjust routes as needed to meet customer needs.
• Provide routing feedback to improve efficiency.

Skills

Commercial driving

Customer service

Time management

Communication

Problem-solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.

• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.

• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.

• Conduct portable toilets servicing to USS 8 point service standard.

• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.

• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.

• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.

• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.

• Valid Driver License (CDL or non-commercial).

• Excellent time management, customer service and communication skills.

• Strong problem-solving and decision making skills.