Service Technician

DistributionNOW; Greeley (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)/ Retirement savings

Comprehensive Benefits (medical, dental, vision, life and disability coverage)

Paid vacation/holidays

Job summary

DistributionNOW is seeking a service technician in Greeley, Colorado. The role involves providing customer support during field visits, managing installations and repairs, and diagnosing technical problems. Candidates should have a High School diploma or equivalent experience.

The position offers a competitive salary, comprehensive benefits including medical and retirement savings, and opportunities for career growth in a friendly work environment.

Qualifications

• Must possess excellent oral and written communication skills.
• Assembly experience is preferred.
• Ability to adapt to changing work schedules.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage on-site installation, repair, maintenance, and testing tasks.
• Diagnose errors or technical problems and determine solutions.

Skills

Excellent interpersonal skills

Ability to troubleshoot and repair technical equipment

Familiarity with mobile tools and applications

Education

High School diploma or equivalent

Job description

Job Responsibilities

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on-site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions on equipment
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s field procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities
• Build positive relationship with customers

Job Requirements

• High School diploma and/or equivalent in work experience
• Excellent interpersonal skills, proficient in oral and written communications
• Assembly experience preferred
• Basic reading skills
• Must be able to follow directions
• Ability to troubleshoot, test, repair, and service technical equipment
• Ability to perform work accurately and thoroughly
• Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications

Benefits

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays