Service Technician

Acme Tools; Eagan (MN); Presencial; USD 32 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous PTO from day 1

6 paid holidays

Medical, Dental, and Vision insurance?

Employee Discounts

Medical and Dependent Care Flexible Sp

Spending Accounts

Accident, AD&D, Cancer, and Critical I

insurance programs

Traditional and Roth 401K plans with c

company matching

100% company-paid Group Life Insurance

Additional Voluntary Life Insurance

100% company-paid Short and Long-term

Disability Coverage

A Supportive and Collaborative Work En

Resumo da oferta

Acme Tools seeks a Service Technician in Eagan, MN to diagnose and repair motorized tools and power equipment. You will perform on-site service calls, communicate findings to customers, and conduct routine maintenance while keeping vehicles and work areas clean and safe.

The role requires a valid driver's license, ability to lift up to 75 lbs, and willingness to work in all seasons. Generous benefits and a family-owned culture are provided by Acme Tools.

Qualificações

• Experience delivering customer service in a hands-on repair environment.
• Willingness to work indoors and outdoors in all seasons.
• Ability to cross-train in other repair areas and assist with items sold by Acme Tools.

Responsabilidades

• Inspect, troubleshoot, and repair motorized power equipment and tools.
• Perform service calls on the road and communicate with customers about issues and maintenance.
• Perform routine engine maintenance and replace worn parts as needed.
• Keep tools, work areas, and service trucks clean and organized.
• Prioritize work during busy seasonal periods.
• Coordinate with Service Supervisor and Parts to ensure timely parts orders.
• Record inspections, test results, work performed, and parts used.
• Assist as sales support when needed.
• Maintain a safe work environment and report safety concerns.
• Complete related tasks as assigned.

Conhecimentos

Customer service skills

Computer skills

Mechanical experience

Descrição da oferta de emprego

Join the Acme Tools Team as a Service Technician in Eagan, MN!

Are you passionate about tools and not afraid of a little hands-on work? Are you a resourceful troubleshooter who has yet to encounter an engine you couldn't repair? If you're looking to join a stable and growing family-owned local company, get ready to do your best work with Acme Tools.

Starting Pay Range: $23-$27/hour depending on your experience

Why Work at Acme Tools?

Benefits

• Generous PTO from day 1
• 6 paid holidays
• Medical, Dental, and Vision insurance plans
• Employee Discounts
• Medical and Dependent Care Flexible Spending Accounts
• Accident, AD&D, Cancer, and Critical Illness supplemental insurance programs
• Traditional and Roth 401K plans with company matching
• 100% company-paid Group Life Insurance
• Additional Voluntary Life Insurance
• 100% company-paid Short and Long-term Disability Coverage
• A Supportive and Collaborative Work Environment where your contributions matter

Your Role as a Service Technician

Responsibilities

• Inspecting, troubleshooting, and repairing various issues on motorized power equipment and tools
• Performing service calls on the road and communicating with customers about equipment issues, maintenance plans, and work performed
• Performing routine engine maintenance (lubricating parts, replacing spark plugs, testing and inspecting engines for malfunctioning parts, repairing and replacing worn/defective/broken parts, and reassembling and reinstalling components and engines following repairs)
• Cleaning up tools and work areas after each project, keeping indoor and outdoor workstations clean and clear from obstructions, and maintaining clean and working service trucks
• Prioritizing your work schedule, especially during busy seasonal times
• Clearly communicating with the Service Supervisor and Parts department to ensure parts are ordered and received in a timely manner
• Accurately record keeping, including inspections, test results, work performed, and parts used
• Assisting as sales support if needed
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Completing related tasks as assigned

What We're Looking For

• A valid Driver’s License with a clean driving record
• To be willing to work indoors and outdoors in all seasons
• To be willing to cross-train in other repair areas and help work on anything sold at Acme Tools
• Lift up to 75 lbs.
• Stand and walk for up to 10 hours
• Frequently push, pull, squat, bend, and reach

We’d Love If You Have

• Computer skills
• Mechanical experience
• Customer service skills

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. As a family-owned business, we are employee-centric and growth-minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company.

Why Acme Tools?

Build your career with a company that takes pride in its customers, its products, and its people.

Acme Tools is an equal opportunity employer.