Admin Assistant

Acme Tools; Cedar Rapids (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO from day 1

6 paid holidays

Employee discounts

Medical, dental, and vision insurance

401K with company matching

Company-paid life insurance

FSAs for Medical and Dependent Care

Disability insurance

Collaborative work environment

Job summary

Acme Tools in Cedar Rapids, IA is hiring an Administrative Assistant to greet customers, manage sales orders, schedule service work, and support the sales team. The role emphasizes strong organizational skills, attention to detail, and excellent customer service in a fast-paced, family-owned setting.

You will handle daily office duties, assist with onboarding, file paperwork, and maintain office supplies while upholding safety and reliability.

Qualifications

• Associate degree or equivalent experience.
• Excellent customer service, organization, teamwork, and communication skills.
• Strong computer skills and proficiency with Microsoft Office Suite (Excel, Outlook, Word, etc.).

Responsibilities

• Assisting the sales team in greeting, welcoming, directing, assisting, engaging, and qualifying customers in-store.
• Answering and facilitating incoming calls.
• Entering and updating sales orders.
• Processing dealer financing and titles for new and used equipment.
• Providing support to the sales team and ensuring a smooth sales process by responding to customer and product queries.
• Assisting with showroom setup, organization, and preparing for shows and other events.

Skills

Customer service

Organization

Teamwork

Communication

Multi-tasking

Attendance

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

Join Acme Tools in Cedar Rapids, IA as an Admin Assistant!

Are you a people-person who greets everyone with a smile? Do you consider yourself organized and detail-oriented? Do you enjoy having evenings, most weekends, and holidays off? Would you like to join a stable and growing family-owned local company? If so, get ready to do your best work with Acme Tools.

Schedule

Full-time hours (40 hours/week) during our hours of operation.

Why Work at Acme Tools?

Benefits

• Generous PTO Starting from Day 1
• 6 Paid Holidays
• Employee Discounts
• Medical, Dental, and Vision Insurance Options
• Traditional and Roth 401K Plans with Company Matching
• 100% Company Paid Group Life Insurance
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Company Paid Short and Long-term Disability Coverage
• Accident, Cancer, and Critical Illness Insurance Options
• Voluntary Life Insurance
• A Supportive and Collaborative Work Environment where Your Contributions Matter

Your Responsibilities Include

• Assisting the sales team in greeting, welcoming, directing, assisting, engaging, and qualifying customers in-store
• Answering and facilitating incoming calls
• Entering and updating sales orders
• Requesting service work to be performed and ordering service parts
• Processing dealer financing and titles for new and used equipment
• Providing support to the sales team and ensuring a smooth sales process by responding to customer and product queries
• Assisting with showroom setup, organization, and preparing for shows and other events (merchandising, catering, decorating, etc.)
• Routinely filing, faxing, and organizing sales paperwork
• Accurately calculating and handling register balances, bank deposits, and petty cash
• Following up with vendors on missed shipments and coordinating solutions
• Assisting with new hire onboarding processes (paperwork, setting up training, coordinating pre- and post-employment testing, etc.)
• Maintaining existing employee paperwork
• Various administrative duties (organizing payments, preparing spreadsheets, assisting in filing over/short reports, following up with vendors, distributing mail, maintaining office supply levels, etc.)
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Assisting other departments with duties when needed
• Completing related tasks as assigned

Qualifications

• An associate degree or equivalent experience
• Excellent customer service, organization, teamwork, and communication skills
• Strong computer skills and proficiency with Microsoft Office Suite (Excel, Outlook, Word, etc.)
• The ability to multi-task and analyze information
• The ability to work on weekends if needed
• Must have prompt and reliable attendance

Physical Requirements

• Lift up to 25 lbs.
• Look at a computer screen for extended periods of time
• Sit for extended periods of time

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online by serving contractors, woodworkers, and DIY enthusiasts top-quality tools from the best brands. As a family-owned business, we are employee-centric and growth-minded, offer a family-friendly work environment, and actively engage in our community. We are proud to offer a work environment where employees take pride in their work and can see their direct impact on the company.

Join the Team!

Build your career with a company that takes pride in its customers, its products, and its people.

Acme Tools is an equal opportunity employer.