Service Technician

United Site Services; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

United Site Services in Austin, TX seeks a Service Technician to operate a company service truck and service portable restrooms and holding tanks across multiple sites. You will ensure safety, compliance, and timely servicing while delivering excellent customer support on-site.

Ideal candidates have at least two years of commercial driving experience, a valid driver's license (CDL or non-commercial), strong time management and communication skills, and the ability to adapt routes to meet

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck to service/pump/clean portable restrooms and holding tanks at various sites.
• Perform all work safely in accordance with USS and DOT standards.
• Perform routine on-site duties and basic maintenance as needed.
• Provide excellent on-site customer service and ensure services meet client standards.
• Provide routing feedback to optimize daily routes and improve service efficiency.
• Plan for customer needs by assessing current and future portable toilet requirements.

Skills

Commercial driving

Driver license CDL/Non-CDL

Time management

Customer service

Communication

Problem solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.