Service Technician

AMVT LLC; Albany (OR); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Annual bonus

Job summary

AMVT LLC in Albany, Oregon, seeks a Service Technician to ensure the optimal performance and reliability of our optical sorting machines. You will conduct sample testing, perform installations and preventive maintenance, and provide exceptional customer support for systems featuring RGB cameras, infrared sensors, AI, X-ray, metal detectors, and checkweighers.

This role requires frequent travel for on-site demonstrations, installations, and remote troubleshooting, with a focus on delivering fast,

Qualifications

• Fluent in English (listening, speaking, reading, and writing).
• Experience with industrial machinery testing, installation, and service.
• Degree in Mechanical Engineering, Electrical Engineering, or a related field is preferred.
• Excellent communication and interpersonal skills.
• Willingness to travel frequently for on-site assignments.
• Valid Driver’s license.

Responsibilities

• Perform detailed testing and evaluations of AMVT systems.
• Complete sample test reports to support sales objectives.
• Demonstrate machines for customers at regional testing center.
• Test, calibrate, and diagnose new and existing machines.
• Visit customers for on-site installations, training, and maintenance of optical sorters and other equipment.
• Provide expert troubleshooting and remote technical support via phone, video call, and remote access.
• Assist with shipping and receiving of samples and parts.
• Complete service reports for field service calls and installations.
• Submit weekly activity reports to Senior Manager.
• Maintain a professional and orderly workplace.
• Other duties as assigned.

Skills

Fluent in English

Excellent communication

Travel frequently

Valid Driver’s license

Industrial machinery testing

Installation experience

Education

Mechanical Engineering

Electrical Engineering

Related field

Job description

Company:

AMVT LLC (Applied Machine Vision Technologies, LLC)

About Us:

AMVT LLC, based in Katy, Texas, specializes in the sales, support, and service of AI and sensor-based sorting equipment for food manufacturing, seed and grain processing, and recycling applications. Our product line includes optical sorters, inspections systems, packaging machines, and more. We are currently seeking to add one more skilled Service Technician to join our PNW Service team in Albany, Oregon.

Job Summary:

As a Service Technician, you will play a crucial role in ensuring the optimal performance and reliability of our optical sorting machines. Your key responsibilities will include conducting sample testing, performing machine installations and maintenance, and providing exceptional customer support. Our products include sorters featuring full color RGB cameras, Infra-red sensors, Deep AI Technology, and X-ray, along with metal detectors, checkweighers, and packaging machines. This position involves frequent travel for on-site demonstrations, installations, and technical support.

Key Responsibilities:

• Perform detailed sort testing and evaluations with AMVT systems
• Complete sample test reports as required in support of sales objectives
• Perform machine demonstrations for customers at regional testing center
• Perform testing, calibration, and diagnostics for new and existing machines
• Visit customers in the field to perform service, new machine installations, onsite training, and maintenance of optical sorters and other machinery.
• Provide expert troubleshooting and remote technical support via message, phone, video call, and remote connection over the internet for AMVT systems
• Assist with building Deep Learning AI models for custom sorting applications
• Assist with shipping and receiving of samples, machine parts, and equipment
• Complete service reports for all field service calls and installations
• Complete weekly report of activities in the office and/or in the field as required by Senior Manager
• Help maintain an orderly, professional, and presentable workplace at all times
• Other duties as assigned

Qualifications:

• Fluent in English (listening, speaking, reading, and writing).
• Previous experience with industrial machinery testing, installation, and service is preferred.
• Degree in Mechanical Engineering, Electrical Engineering, or a related field is preferred.
• Excellent communication and interpersonal skills.
• Ability and willingness to travel frequently for on-site assignments.
• Valid Driver’s license required

What We Offer:

• Opportunities for professional growth and career advancement.
• A supportive and dynamic work environment.
• Annual bonus based on individual, team, and company performance