Service & Support Data Coordinator

WillHire, Inc; Nashua (NH); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Job summary

WillHire, Inc. in Nashua, NH is seeking a Services and Support Coordinator to support back-end data management for service solutions. The role focuses on maintaining databases, tracking workflows, and generating data/reports with minimal direct customer interaction.

The position requires Excel and Teams expertise, SharePoint familiarity, attention to detail, and the ability to work within a team environment. A background check and US citizenship are required.

Qualifications

• Minimum of 3 years relevant experience.
• Proficient with Windows OS and MS Office (Outlook, Teams, Excel).
• Experience with database tracking and management systems.
• Ability to document processes and work instructions.
• Ability to analyze data and generate reports.
• Able to work in a team and provide responsive customer service.
• Must pass a background check.
• Must be a US citizen.

Responsibilities

• Enter, Maintain, and support data entry in various systems to support delivery operations.
• Establish and maintain communication with internal and external customers to ensure optimal performance in support services and contractual obligations.
• Communicate with customers for issue resolution and response.
• Solve a broad range of service / support requests varying in scope and complexity.

Skills

Interpersonal skills

Attention to detail

Multitasking

Team collaboration

Customer service

Tools

SharePoint

Excel

Outlook

Teams

Database systems

Job description

WillHire, Inc. in Nashua, NH is seeking a Services and Support Coordinator to support back-end data management for service solutions. The role focuses on maintaining databases, tracking workflows, and generating data/reports with minimal direct customer interaction.

The position requires Excel and Teams expertise, SharePoint familiarity, attention to detail, and the ability to work within a team environment. A background check and US citizenship are required.