Service & Dispatch Coordinator — Customer Impact & Growth

WMH Solutions; Piney Flats (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Job summary

WMH Solutions in Piney Flats, TN is looking for a Service Support Coordinator to enhance customer and technician interactions. This role involves managing service calls, schedules, and maintaining service records.

The ideal candidate will have a high school diploma, over 2 years of relevant experience, and strong multitasking abilities. Benefits include medical, dental, and vision insurance, retirement matching, and opportunities for professional development.

Qualifications

• 2+ years of experience in service coordination, dispatching, customer service, or administration.
• Strong communication skills and detail-oriented.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Coordinate service calls and technician schedules.
• Assist with service work orders and customer inquiries.
• Ensure efficient and accurate service work completion.

Skills

Organizational Skills

Customer Service

Dispatching

Multitasking

Attention to Detail

Education

High School Diploma or GED

Tools

Microsoft Office

Service Management Software

Job description

WMH Solutions in Piney Flats, TN is looking for a Service Support Coordinator to enhance customer and technician interactions. This role involves managing service calls, schedules, and maintaining service records.

The ideal candidate will have a high school diploma, over 2 years of relevant experience, and strong multitasking abilities. Benefits include medical, dental, and vision insurance, retirement matching, and opportunities for professional development.