Service Supervisor (Lead Maintenance)

Westdale Asset Management; Dallas (TX); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Flexible spending accounts

Paid vacation and holidays

Service recognition awards

Employee assistance program

Job summary

Westdale Asset Management is seeking a Service Supervisor for a 286-unit apartment community in North Dallas. You will oversee maintenance operations for vacant and occupied units, manage the maintenance budget, and ensure timely service requests are completed with a focus on resident satisfaction.

Requirements include at least three years of on-site maintenance experience and Level II or Universal EPA Refrigerant Certification.

Qualifications

• At least three years of on-site property maintenance experience.
• Must have Level II or Universal EPA Refrigerant Certification.
• Bilingual English/Spanish a plus.

Responsibilities

• Oversee all maintenance operations on the property within the planned maintenance budget.
• Diagnose and repair basic and complex issues for vacant and occupied units.
• Maintain service and safety records in compliance with laws.
• Perform additional duties as assigned by Community Manager or Regional Director.

Skills

EPA Refrigerant Certification

Bilingual (English/Spanish)

Job description

Rate: $34.00 per hour (Hourly non-exempt position)
***Monthly renewal AND quarterly performance bonuses are paid in addition to base pay.***

We are seeking a Service Supervisor for our 286-unit apartment community in NorthDallas! As Service Supervisor, you will be responsible for maintenance operations on the property. Our ideal candidate has the necessary skills to complete maintenance and repairs for vacant and occupied units while working within the planned maintenance budget. Resident satisfaction is the key to our success, so our new Service Supervisor will be committed to handling maintenance requests timely and professionally. If you have successful experience in apartment maintenance with demonstrated skills in leadership, maintenance, and customer service, this is a great opportunity!

Requirements

• At least three years of experience in on-site property maintenance
• Must have Level II or Universal EPA Refrigerant Certification.
• Ability to follow written and verbal instructions
• Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment
• Must be able to work weekends
• Bilingual (English/Spanish) a plus.

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units
• Maintaining all service and safety records in compliance with federal, state, and local law
• Performs any additional duties assigned by Community Manager or Regional Director

We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:

• Medical insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Service recognition awards
• Employee assistance program

Work Days: Monday – Friday
Work Hours: 8:30 am – 5:30 pm; Weekends as circumstances warrant; on-call on a rotating basis for emergencies.
Required License or Certification: Valid Texas Driver's License; Must have Level II or Universal EPA Refrigerant Certification.

Our application process includes criminal background checks and drug screens.

Rate: $34.00 per hour (Hourly non-exempt position)