Service Supervisor

Westdale Asset Management, LLC; Aurora (CO); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401(k) plan with company match

Paid vacation, personal/sick time, and

Holidays

Apartment rental discounts

Job summary

Westdale Asset Management, LLC is seeking a Service Supervisor for a 416-unit apartment community in Aurora, CO. The role oversees maintenance operations, budgeting, and timely repairs for vacant and occupied units, with a focus on resident satisfaction and service excellence.

The candidate should have 5+ years in on-site supervision, EPA Level II or Universal, CPO, and strong teamwork skills. Weekend/on-call duties apply; bilingual skills are a plus.

Qualifications

• At least five years of experience as a Service Supervisor in on-site property maintenance.
• Must have Level II or Universal EPA Refrigerant Certification.
• Certified Pool Operator (CPO).
• Ability to follow written and verbal instructions.
• Weekend work once per month and on-call once a month for emergencies.
• Bilingual English/Spanish is a plus; CAMT is a plus.

Responsibilities

• Accountability for all maintenance operations on the property within the maintenance budget.
• Diagnose and repair basic and complex issues for vacant and occupied units.
• Maintain service and safety records in compliance with laws.
• Perform additional duties as assigned by Community Manager or Regional Director.

Skills

Leadership

Customer service

Bilingual English/Spanish

Education

EPA Refrigerant Certification Level II or Universal

Certified Pool Operator (CPO)

CAMT (plus)

Job description

Rate: $35.00 - $39.00 per hour (Hourly non-exempt position)
***Monthly renewal AND quarterly performance bonuses are paid in addition to base pay.***

We are seeking a Service Supervisor for our 416-unit apartment community in Aurora, CO! As Service Supervisor, you will be responsible for maintenance operations on the property. Our ideal candidate has the necessary skills to complete maintenance and repairs for vacant and occupied units while working within the planned maintenance budget. Resident satisfaction is the key to our success, so our new Service Supervisor will be committed to handling maintenance requests timely and professionally. If you have successful experience in apartment maintenance with demonstrated skills in leadership, maintenance, and customer service, this is a great opportunity!

Requirements

• At least five years of experience as a Service Supervisor in on-site property maintenance.
• Must have Level II or Universal EPA Refrigerant Certification.
• Certified Pool Operator (CPO).
• Ability to follow written and verbal instructions.
• Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment.
• Must be able to work weekends once per month, and as circumstances warrant; on-call once a month for emergencies.
• Bilingual (English/Spanish) a plus!
• Certified Apartment Maintenance Technician (CAMT) a plus.

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget.
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units
• Maintaining all service and safety records in compliance with federal, state, and local law.
• Performs any additional duties assigned by Community Manager or Regional Director.

We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Tuition reimbursement
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

If you are a detail-oriented apartment professional, we can't wait to meet you!

Work Days: Monday – Friday
Work Hours: 8:00 am – 5:00 pm; One weekend per month and as circumstances warrant; on-call on a rotating basis for emergencies.
Required License or Certification: Valid CO Driver’s License; Must have Level II or Universal EPA Refrigerant Certification.

Our application process includes criminal background checks and drug screens.

Rate: $35.00 - $39.00 per hour (Hourly non-exempt position)

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