Service Store Manager - Lead Teams, Elevate Customer Experience

Brakes Plus; Dallas (TX); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

No Sundays

Competitive pay

Advancement opportunities

Job summary

Brakes Plus is seeking a Store Manager to uphold top service standards in the Dallas service department. You will lead a motivated team, work closely with the Service Team, and drive performance through hands-on leadership while ensuring an outstanding customer experience.

You will oversee technicians and service advisors, manage parts inventory, and maintain safety and OSHA compliance. The role demands excellent communication and the ability to exceed business objectives in a fast-paced store

Qualifications

• Strong leadership and store management skills.
• Ability to work in a fast-paced environment.
• Mentor others to improve efficiency.
• Excellent verbal and written communication.
• Develop professional relationships with customers and team members.
• Proven track record of exceeding business objectives.
• Able to work independently and as part of a team.
• Solid knowledge of basic OSHA laws.

Responsibilities

• Directly works with customers in sales, service and opportunities.
• Creates a highly motivated team environment.
• Supervising technicians and service advisors: planning, scheduling and follow-up.
• Coaching service department teammates on operations.
• Evaluating performance and productivity of service staff.
• Managing parts inventory and restocking in-house parts.
• Ensuring store safety and maintenance of safety equipment.
• Overseeing shop layout and equipment placement.
• Ensuring compliance with safety procedures and inspections.

Skills

Leadership

Team coaching

Communication

Customer relationships

Organized/Detail oriented

Safety knowledge (OSHA)

Adaptability

Job description

Brakes Plus is seeking a Store Manager to uphold top service standards in the Dallas service department. You will lead a motivated team, work closely with the Service Team, and drive performance through hands-on leadership while ensuring an outstanding customer experience.

You will oversee technicians and service advisors, manage parts inventory, and maintain safety and OSHA compliance. The role demands excellent communication and the ability to exceed business objectives in a fast-paced store