Service Scheduling & Dispatch Coordinator

MacDonald-Miller; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

MacDonald-Miller Facility Solutions is seeking a Service Scheduling Coordinator to support our Commercial Service Technicians and Service Operations team in Seattle. You will own the day-to-day coordination of technician schedules, balancing customer needs, technician capacity, planned maintenance, and emergency requests to keep work moving forward.

You will partner closely with customers, technicians, and teammates to evaluate priorities, communicate changes, and ensure timely service delivery

Responsibilities

• Own the day-to-day coordination of technician schedules within an assigned geographic area, balancing customer needs, technician capacity, planned maintenance, demand service, and emergency requests.
• Center of a fast-moving operation, partnering with customers, technicians, and teammates to evaluate priorities, adjust schedules, communicate changes, and keep work moving forward.

Job description

MacDonald-Miller Facility Solutions is seeking a Service Scheduling Coordinator to support our Commercial Service Technicians and Service Operations team in Seattle. You will own the day-to-day coordination of technician schedules, balancing customer needs, technician capacity, planned maintenance, and emergency requests to keep work moving forward.

You will partner closely with customers, technicians, and teammates to evaluate priorities, communicate changes, and ensure timely service delivery