Service Scheduling Coordinator - Full-Time

Crown Honda; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Flexible spending accounts

401K with company match

PTO

Community service opportunities

Company stability

Job summary

Crown Automotive Group is seeking a Full-Time Service Reservations Coordinator in Pinellas Park, Florida. The role coordinates service reservations for dealerships across Florida, Ohio and Tennessee, handling inbound/outbound calls to schedule, confirm, or reschedule appointments.

Work hours are 9am–6pm on weekdays and 8am–4pm on Saturdays (rotating). Benefits include medical, dental, vision, disability, life insurance, 401K with match, and PTO, with a focus on team satisfaction and community

Qualifications

• One-year customer service experience preferred.
• Basic computer skills.
• Strong communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.

Responsibilities

• Answer inbound calls and make outbound calls to schedule, confirm, or reschedule appointments.
• Schedule appointments for customers across Florida, Ohio and Tennessee dealerships.
• Notify departments of customer needs and follow up to ensure satisfaction.
• Maintain professional and courteous communication with customers and team members.

Skills

Customer service

Appointment scheduling

Communication skills

Multi-tasking

Phone etiquette

Job description

Crown Automotive Group is seeking a Full-Time Service Reservations Coordinator in Pinellas Park, Florida. The role coordinates service reservations for dealerships across Florida, Ohio and Tennessee, handling inbound/outbound calls to schedule, confirm, or reschedule appointments.

Work hours are 9am–6pm on weekdays and 8am–4pm on Saturdays (rotating). Benefits include medical, dental, vision, disability, life insurance, 401K with match, and PTO, with a focus on team satisfaction and community