Service Dispatch & AR Coordinator

ENFRA LLC; Pasadena (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

ENFRA LLC in Pasadena is seeking a Service Coordinator to schedule and route service calls, input billing, and collect payments. You will maintain accurate records and support onboarding and vendor processes.

The role involves monitoring technician time, dispatching staff, handling calls, and ensuring timely invoicing. Travel is minimal (0-5%), and the environment values collaboration and precise administration.

Qualifications

• Excellent time management and ability to meet deadlines.
• Strong verbal and written communication skills.
• Detail-oriented with ability to handle multiple projects.
• Experience in customer service or service coordination.

Responsibilities

• Schedule and route service calls and maintain records.
• Input billing for services and perform collections calls.
• Dispatch technicians and verify job completion.
• Assist in onboarding and IT hardware requests.

Skills

Time management

Communication

Multitasking

Attention to detail

Teamwork

Customer service

Job description

ENFRA LLC in Pasadena is seeking a Service Coordinator to schedule and route service calls, input billing, and collect payments. You will maintain accurate records and support onboarding and vendor processes.

The role involves monitoring technician time, dispatching staff, handling calls, and ensuring timely invoicing. Travel is minimal (0-5%), and the environment values collaboration and precise administration.