Call Center Appointment Setter (Part Time)

Rainsoftcarolinas; Wilmington (NC); On-site; USD 17,908 - 19,286; Part time

Benefits offered by this job

Paid Training Program

Ongoing Support & Growth

Performance-Based Pay

Dynamic, Team-Oriented Culture

Job summary

Rainsoftcarolinas in Wilmington, NC, is seeking a Call Center Appointment Setter to work in-office. This role is crucial in lead generation, as you will be the first voice customers hear, helping connect them with water and air solutions.

The position offers training, ongoing support, and a dynamic culture in a fast-paced environment. Pay ranges from $13 to $14 per hour, with opportunities for performance-based commissions.

Qualifications

• Must pass a background check.
• Ability to perform in a high-volume, fast-paced call center environment.

Responsibilities

• Make outbound calls to potential customers.
• Use proven scripts to secure in-home appointment bookings.
• Overcome objections with confidence.
• Hit and exceed call and appointment goals.
• Collaborate with teammates and stay open to coaching.
• Maintain a positive attitude.

Skills

Strong work ethic

Confidence on the phone

Resilience

Professionalism

Customer-first approach

Team-focused attitude

Job description

Pay: $13.00 - $14.00 per hour

Call Center Appointment Setter – In-Office Position

Moore Water and Air of Eastern NC & SC

Are you driven, upbeat, and ready to turn your energy into results? Do you thrive in a fast-paced environment where every call is a new opportunity? If you're looking for a rewarding role with unlimited earning potential and a supportive team behind you, this could be the perfect fit.

Moore Water and Air, the exclusive distributor for RainSoft® in Eastern North Carolina and South Carolina, is hiring in-office Call Center Appointment Setters to join our growing team. As a vital part of our lead generation efforts, you’ll be the first voice customers hear — setting the tone for a positive experience and helping connect them with better water and air solutions.

Please note: This is a full in-office position located at our call center. Remote work is not available.

Why Join Moore Water and Air?

• Paid Training Program – Get hands-on coaching from experienced team leaders to set you up for success.
• Ongoing Support & Growth – We invest in your development with real-time feedback, mentoring, and clear pathways for advancement.
• Home Depot Partnership – Leverage warm leads from our partnership with one of the most recognized names in home improvement.
• Performance-Based Pay – Enjoy a competitive base wage plus uncapped commissions and bonus opportunities.
• Dynamic, Team-Oriented Culture – Work in a fun, high-energy environment that rewards effort with contests, cash incentives, and recognition.

What You’ll Be Doing:

• Make outbound calls to potential customers, introducing them to our water and air quality services
• Use proven scripts to guide conversations and secure in-home appointment bookings
• Overcome objections with confidence and professionalism
• Hit and exceed call and appointment goals
• Collaborate with teammates and stay open to coaching and continuous improvement
• Maintain a positive attitude that energizes both customers and coworkers

What You Bring to the Table:

• Strong work ethic and a self-starter mindset
• Confidence on the phone and a team-focused attitude
• Resilience and persistence — you’re not discouraged by a “no”
• Professionalism and a customer-first approach
• Ability to perform in a high-volume, fast-paced call center environment
• Must pass a background check

Work Schedule:

• Monday – Friday: 4:30 PM – 9:00 PM
• Saturday: 9:30 AM – 12:30 PM

Pay Schedule:

• Base: $13-14/hr

Commission opportunities available

Job Type: Part-time

Work Location: In person