Service Scheduler

Alderman’s Chevrolet Buick GMC; Rutland (VT); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Training and certification support

Growth opportunities

Job summary

Alderman’s Chevrolet Buick GMC is seeking a Service Scheduler in Rutland, VT. The role focuses on coordinating service appointments and maintaining smooth daily operations in a fast-paced dealership environment.

You will proactively contact customers, communicate via phone, email, and text, and support the service team to ensure a high standard of customer service and efficiency.

Qualifications

• Strong organization and multitasking skills.
• Excellent communication and customer service.
• Comfortable with computers and scheduling software.
• Prior scheduling/administrative experience preferred.

Responsibilities

• Schedule and manage service appointments.
• Proactively contact customers to confirm, follow up, and fill open schedule gaps.
• Communicate with customers via phone, email, and text.
• Maintain accurate records in scheduling systems.
• Support team to ensure efficient daily operations.

Skills

Strong organizational skills

Excellent communication

Multitasking

Customer service mindset

Tools

Scheduling software

Job description

Service Scheduler

Overview

A fast-paced, customer-focused dealership, seeking a highly organized Service Scheduler to coordinate appointments, proactively communicate with customers, and keep our service schedule running smoothly.

Responsibilities

• - Schedule and manage service appointments
• - Proactively contact customers to confirm, follow up, and fill open schedule gaps
• - Communicate with customers via phone, email, and text
• - Maintain accurate records in scheduling systems
• - Support team to ensure efficient daily operations

Qualifications

• - Strong organization and multitasking skills
• - Excellent communication and customer service
• - Comfortable with computers and scheduling software
• - Prior scheduling/administrative experiencepreferred

Compensation & Benefits

• - Competitive pay (based on experience)
• - Bonus opportunities
• - Health, dental, and vision insurance
• - Paid time off and holidays
• - 401(k) with company match
• - Ongoing training and certification support
• -Modern, well-equipped facility
• -Room for growth