Service Sales Pro - Grow Key Accounts, Earn Commission

Vertiv Group Corporation; Westerville (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Vertiv, based in Westerville, Ohio, is seeking an Inside Sales professional to manage and grow assigned service accounts. You will handle inquiries, provide service proposals, and upsell Vertiv's offerings, building strong relationships with customers to drive revenue.

The role emphasizes a high-volume call environment, CRM updates, order accuracy, and collaboration with internal teams. A BA/BS and 1+ year experience, plus excellent communication skills, are required; a generous commission

Qualifications

• BA/BS degree or equivalent (preferably Business Admin, Marketing, Communications, or Public Relations).
• 1+ years work experience.
• Strong phone presence and ability to make many calls daily.
• Proficient with corporate productivity and web presentation tools.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Meet established revenue target within assigned accounts through follow-up.
• Create and track CRM opportunities & quotes.
• Update opportunities and customer information in the CRM tool including win/loss/cancellations.
• Secure customer orders and enter orders correctly for invoicing.
• Provide inbound & outbound customer communications (calls and emails) and escalate to others for technical support as needed.
• Increase customer satisfaction by acting as a customer advocate with internal departments.
• Establish working knowledge of related product lines through training and on-the-job experience.
• Willingness to pivot to other duties as assigned.

Skills

Phone presence

Communication

Organization

CRM knowledge

Presentation skills

Education

BA/BS degree or equivalent

Tools

Office productivity tools

Job description

Vertiv, based in Westerville, Ohio, is seeking an Inside Sales professional to manage and grow assigned service accounts. You will handle inquiries, provide service proposals, and upsell Vertiv's offerings, building strong relationships with customers to drive revenue.

The role emphasizes a high-volume call environment, CRM updates, order accuracy, and collaboration with internal teams. A BA/BS and 1+ year experience, plus excellent communication skills, are required; a generous commission