Channel Sales Support Specialist

Vertiv; Columbus (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

Vertiv Channel Account Representative in Columbus, OH provides reactive phone and email sales support, and engages in proactive business development to grow channel sales. You will update the pipeline, assist with quotes, and coordinate with outside sales to meet quotas and drive new business.

You will work to inform accounts about promos, product launches, and Vertiv Partner Program updates, while meeting OKRs and KPIs and supporting assigned accounts with tailored solutions.

Qualifications

• 1+ year work experience in a sales support or similar role.
• Excellent written and verbal communication.
• Strong customer service and organizational abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Close opportunities assigned to the Channel Account Representative and their accounts.
• Provide sales and technical trainings to outside sales.
• Inform accounts about promos and product launches.
• Meet sales quotas, OKRs, and KPIs.
• Coordinate campaigns, qualify leads, and drive cooperation with other sales staff.
• Provide dedicated support to respond to requests from assigned accounts.
• Assist customers in determining best solutions and communicate product benefits.
• Provide quotes, availability, pricing, and cross-reference suggestions.
• Update and track CRM opportunities and collaborate with sales operations on logistics.

Skills

Communication skills

Customer service

Analytical skills

Organizational skills

Multi-tasking

Sales knowledge

Tools

MS Office

CRM management

Job description

Vertiv Channel Account Representative in Columbus, OH provides reactive phone and email sales support, and engages in proactive business development to grow channel sales. You will update the pipeline, assist with quotes, and coordinate with outside sales to meet quotas and drive new business.

You will work to inform accounts about promos, product launches, and Vertiv Partner Program updates, while meeting OKRs and KPIs and supporting assigned accounts with tailored solutions.