Strategic Inside Sales – Services & Accounts

Vertiv; Westerville (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous commission structure

Career growth opportunities

Exposure to business

Job summary

Vertiv is seeking an Inside Sales representative in Westerville, OH to manage and grow assigned accounts, present service proposals, and upsell Vertiv offerings. The role emphasizes customer relationships, CRM tracking, and a strong commission structure for performance.

The successful candidate will engage with customers, update CRM records, and coordinate with internal teams to ensure orders are completed and customer needs are met.

Qualifications

• BA/BS degree or equivalent (preferably Business Admin, Marketing, Communications, or Public Relations)
• 1+ years work experience
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Responsibilities

• Meet established revenue target within assigned accounts through follow-up.
• Create and track CRM opportunities & quotes.
• Update opportunities and customer information in the CRM tool including win/loss/cancellations.
• Secure customer orders and enter orders correctly for invoicing.
• Provide inbound & outbound customer communications (calls and emails) and escalate to others for technical support as needed.
• Increase customer satisfaction by acting as a customer advocate to interact with internal departments.
• Establish working knowledge of related product lines through training and on-the-job experience.
• Willingness to pivot to other duties as assigned.

Skills

Phone sales

Communication

Time management

Multi-tasking

CRM familiarity

Education

BA/BS degree

Tools

CRM software

Office productivity tools

Job description

Vertiv is seeking an Inside Sales representative in Westerville, OH to manage and grow assigned accounts, present service proposals, and upsell Vertiv offerings. The role emphasizes customer relationships, CRM tracking, and a strong commission structure for performance.

The successful candidate will engage with customers, update CRM records, and coordinate with internal teams to ensure orders are completed and customer needs are met.