Service Sales Pro - Fire & Security Solutions

APi Group; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with company match

Paid time off

Training and development

Job summary

W&M Fire & Security in Hawthorne, NY is seeking a Service Sales Representative to grow service revenue by working with existing customers to identify repair needs and expand service agreements. You will develop quotes, move opportunities toward close, and connect customers with practical fire and life safety solutions.

You’ll collaborate with our service and operations teams, visit customer locations, and build long-term partnerships through professional, customer-first interactions.

Qualifications

• 1 to 3+ years of sales, customer service, or technical experience.
• Fire protection experience is helpful but not required.
• High school diploma or GED required; associate degree preferred.
• Ability to build relationships and achieve measurable results.
• Willingness to visit customer locations and conduct field meetings.

Responsibilities

• Develop and deliver quotes and proposals for repair work.
• Follow up on open quotes and move opportunities toward close.
• Turn inspection findings into approved repairs.
• Identify opportunities to renew and expand service agreements.
• Visit customer locations to understand needs and assess projects.
• Maintain accurate quote and opportunity records; coordinate with internal teams.
• Build relationships that lead to repeat business and long-term partnerships.

Skills

Relationship building

Sales communication

Lead follow-up

Organization

Attention to detail

Ownership

Results-driven

Technical learning

Customer-first approach

Education

High school diploma or GED

Associate degree preferred

Job description

W&M Fire & Security in Hawthorne, NY is seeking a Service Sales Representative to grow service revenue by working with existing customers to identify repair needs and expand service agreements. You will develop quotes, move opportunities toward close, and connect customers with practical fire and life safety solutions.

You’ll collaborate with our service and operations teams, visit customer locations, and build long-term partnerships through professional, customer-first interactions.