Service Sales Pro — Fire & Low-Voltage Solutions

Eagle Fire Inc.; Kennesaw (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary and commission

Company vehicle and gas card

Education reimbursement

Paid time off and holidays

Health insurance

Life insurance

Disability insurance

401(k) with company matching

Job summary

Cana Communications, an Eagle Fire-owned company, has helped protect people and property through life safety systems since 1982. We provide fire alarm, security, communications, and other low-voltage solutions tailored to the needs of the facilities we serve.

The Service Sales Representative grows service revenue and develops lasting customer relationships across Cana Communications' fire, life safety, and low-voltage solutions, managing the full sales cycle from prospecting to close in a

Qualifications

• 2–5 years of successful sales experience involving low-voltage systems, fire alarm systems, technical services, facility solutions, or a comparable service-based offering.
• Demonstrated ability to develop customer relationships, manage a sales pipeline, prepare proposals, and close business.
• Ability to read and interpret blueprints, specifications, and scopes of work to prepare accurate quotations.
• Strong presentation, verbal, and written communication skills.
• Proficiency with standard business applications and CRM platforms such as Salesforce.
• Valid driver's license with an acceptable driving record.
• Ability to travel within the assigned market, including occasional overnight travel.
• Ability to obtain and maintain any licenses or certifications required by applicable national, state, or local requirements.

Responsibilities

• Develop and execute territory and account plans that support assigned revenue, margin, and growth goals.
• Build a balanced pipeline of inspection, maintenance, repair, and recurring service opportunities.
• Generate new business through prospecting, referrals, networking, customer outreach, and market research.
• Develop trusted customer relationships by understanding each customer's facilities, systems, compliance requirements, service history, and business priorities.
• Conduct customer meetings and site visits to identify needs, recommend solutions, and uncover opportunities to expand existing relationships.
• Prepare and present accurate proposals and quotations for fire alarm, low-voltage, inspection, maintenance, repair, and service work.
• Read and interpret blueprints, specifications, inspection findings, and scopes of work to develop appropriate customer solutions.
• Partner with operations, estimating, and technical resources to confirm scope, labor, materials, pricing, scheduling considerations, and operational capacity before making commitments.
• Clearly communicate solution value, scope, assumptions, exclusions, and customer responsibilities while providing the follow-up and negotiation needed to close business.
• Maintain complete and current customer, activity, opportunity, proposal, and forecast information in Salesforce.
• Provide leadership and branch operations with reliable visibility into opportunity value, timing, probability, risks, and next steps.
• Coordinate the handoff of sold work to operations, ensuring that scope, pricing, documentation, scheduling information, and customer expectations are clearly communicated.
• Remain engaged as needed during service delivery to support a positive customer experience and the timely resolution of concerns.
• Represent Cana Communications / Eagle Fire at customer events, trade shows, association meetings, product demonstrations, and other business-development activities.
• Maintain knowledge of company capabilities, applicable industry requirements, market conditions, and competitive offerings through ongoing sales, product, technical, code, and systems training.

Skills

Sales experience

CRM (Salesforce)

Communication (verbal & written)

Proposal & negotiation

Education

Bachelor's degree (preferred)

Tools

Salesforce

Job description

Cana Communications, an Eagle Fire-owned company, has helped protect people and property through life safety systems since 1982. We provide fire alarm, security, communications, and other low-voltage solutions tailored to the needs of the facilities we serve.

The Service Sales Representative grows service revenue and develops lasting customer relationships across Cana Communications' fire, life safety, and low-voltage solutions, managing the full sales cycle from prospecting to close in a