Service Sales Engineer - South Region

Atlas Copco; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health and well-being

Career growth

Culture of trust and accountability

Job summary

Atlas Copco is seeking a Service Sales Engineer for the Southeast US region. This fully remote role focuses on promoting service products, managing accounts, and driving VTS growth by leveraging value-based selling and strong technical knowledge.

You will travel up to 50% overnight, maintain CRM, prepare proposals, and collaborate across divisions to maximize installed base development. We look for at least 3 years in industrial service sales (vacuum industry preferred), proficiency in SAP and

Qualifications

• 3+ years in industrial service sales (vacuum industry preferred).
• Strong technical background with ability to understand new products and convey value to customers.
• Experience in an engineering environment and optimized territory management.

Responsibilities

• Plan and prioritize sales activities and customer contacts to meet targets.
• Collaborate with service aftermarket team to ensure customer satisfaction.
• Provide market information to management, including pricing and competitor status.
• Prepare proposals for service products using discount strategy and quoting tools.
• Build and maintain strong customer relationships at all levels.
• Update CRM with visit reports, opportunities, and quotation status.
• Work with Finance to improve receivables and overdue performance.
• Coordinate with colleagues from other Divisions to enhance customer relationships.
• Attend sales meetings and follow up on actions to grow Installed base development.
• Handle ad-hoc projects related to VTS and marketing campaigns.
• Provide regular customer feedback and information.

Skills

Value-based selling

Technical understanding

Territory management

Sales planning

Customer relationship building

CRM usage

Communication

Team collaboration

Negotiation

Adaptability

Tools

SAP

Microsoft Office

Job description

Your role

As a Service Sales Engineer - South Region, your mission is to maximize sustainable growth of our VTS business by promoting service products to new and existing customers per business plans, representing VTBA in a manner that all products are promoted. You will report to the Regional Service Sales Manager - VTS North America.

You will

• Plan and prioritize sales activities and customer contacts to meet business targets, managing time and productivity.
• Collaborate with the service aftermarket team to ensure customer satisfaction.
• Provide timely, accurate market information to management, including pricing, competitor status, and key regional issues.
• Prepare proposals for assigned service products, calculating sales prices using the discount strategy and quoting tools.
• Build and maintain strong customer relationships at all levels and ensure high aftermarket service standards.
• Monitor and report activities by updating CRM with visit reports, opportunities, and quotation status.
• Work with Finance to improve receivables and overdue performance.
• Coordinate with colleagues from other Divisions to enhance customer relationships and business results.
• Attend sales meetings and follow up on actions to grow the business through Installed base development.
• Handle ad-hoc projects related to VTS, including new products and marketing campaigns.
• Provide regular customer feedback and information.

To succeed, you will need

We encourage applications from candidates with diverse experiences and perspectives.

You should have at least 3 years of relevant industrial service sales experience, preferably in the vacuum industry.

Knowledge Areas

• Value-based selling for service business
• Strong technical understanding and adaptability to new products
• Experience in industrial environments, ideally with engineering background
• Optimized territory management
• Effective sales techniques and skills

Critical Skills

• Demonstrate courage and integrity
• Commitment to customer satisfaction
• Drive for results
• Resilience under pressure and learning from setbacks
• Interest in market and competition
• Proactive and open mindset
• Collaborate closely with VTS Business Development Manager and sales engineers
• Build relationships with internal and external stakeholders
• Communicate persuasively
• Understand and manage body language

Other Requirements

• Excellent English communication skills
• Confidence in customer interactions
• Frequent travel (10% local, up to 50% overnight)
• Proficient in Microsoft Office (Word, Excel)
• SAP experience preferred.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role is fully remote, enabling you to work from anywhere in the Southeast Region of the US (Tennessee, Georgia, Alabama, Mississippi, or Florida). We value results over location and provide the tools and support you need to succeed from any of these locations.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.