Service Sales Engineer - Mid-Atlantic Territory

Edwards Vacuum LLC; Delaware; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health and wellness programs

401(k) matching

Paid family leave

Career growth opportunities

Job summary

Edwards Vacuum LLC is seeking a Service Sales Engineer to grow the service aftermarket business across the Mid-Atlantic region, including Delaware, Maryland, North Carolina, Pennsylvania and Virginia. You will develop customer relationships, promote service solutions, and achieve sales targets through proactive planning and collaboration with internal teams.

The ideal candidate holds a Bachelor’s degree in Engineering or Business (or equivalent experience), is proficient with CRM systems, and

Qualifications

• Bachelor’s degree in Engineering, Business, or related discipline, or equivalent experience in service/industrial sales.
• Proficient with CRM systems and standard office software.
• Excellent communication, negotiation, and relationship-building skills; able to travel extensively in the Mid Atlantic.
• Authorized to work in the United States.

Responsibilities

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after-sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow-up with customers.

Skills

Communication skills

Negotiation

Relationship-building

Market analysis

Education

Bachelor’s degree in Engineering or Business

Tools

CRM systems

Job description

Overview

The Service Sales Engineer is responsible for growing the service aftermarket business within the assigned Mid Atlantic territory. This role focuses on developing and managing customer relationships, promoting service and aftermarket solutions, and achieving agreed sales targets through proactive planning, customer engagement, and collaboration with internal teams. The position requires strong commercial acumen, technical understanding, and a customer-first mindset.

Responsibilities

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after-sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow-up with customers.

Qualifications

• Bachelor’s degree in Engineering, Business, or a related discipline, or equivalent experience with experience in service sales, aftermarket sales, or technical sales, preferably in an industrial or engineering environment.
• Proficient with CRM systems and standard office software.
• Strong commercial, negotiation, and relationship-building skills.
• Ability to analyze market conditions and translate insights into actionable sales strategies.
• Excellent communication skills, both written and verbal.
• Willingness and ability to travel extensively within the Mid Atlantic territory.
• Must be authorized to work in the United States.

Benefits / Growth

• Benefits and Perks: health and wellness programs, retirement savings, and employee assistance.
• Strong retirement 401(k) plan with matching.
• Paid family leave and parental leave; other benefits for work-life balance.
• Growth opportunities: global training, mentorship, and career progression pathways.
• Support for learning opportunities and global or regional training.

Location

Based within the Mid-Atlantic region (Delaware, Maryland, North Carolina, Pennsylvania, Virginia).

Equal Opportunity

Edwards is an Equal Opportunity Employer. We hire qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law. We comply with all applicable federal, state, provincial and municipal laws.