Service Sales Engineer - Mid-Atlantic Territory

Edwards Vacuum LLC; United States; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health and wellness programs

401(k) with matching contributions

Paid family leave

Global training opportunities

Career progression pathways

Learning opportunities and academy

Job summary

Edwards Vacuum LLC is seeking a Service Sales Engineer to expand the service aftermarket in the Mid-Atlantic region. You will cultivate customer relationships, promote service solutions, and reach targets through proactive planning and teamwork with internal groups.

You will manage quotes, spot growth opportunities, and serve as a trusted advisor, traveling to understand customer needs and deliver tailored aftermarket services.

Qualifications

• Bachelor's degree in Engineering, Business, or related discipline or equivalent experience in service sales, aftermarket sales, or technical sales, preferably in an industrial or engineering environment.
• Proficient with CRM systems and standard office software.
• Strong commercial, negotiation, and relationship-building skills.
• Ability to analyze market conditions and translate insights into actionable sales strategies.
• Excellent communication skills, both written and verbal.
• Willingness and ability to travel extensively within the Mid Atlantic territory.
• Must be authorized to work in the United States.

Responsibilities

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through the development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after-sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow-up with customers.

Skills

CRM proficiency

Negotiation

Relationship-building

Communication

Education

Bachelor's degree in Engineering, Business, or related discipline

Job description

Your role

The Service Sales Engineer is responsible for growing the service aftermarket business within the assigned Mid Atlantic territory. This role focuses on developing and managing customer relationships, promoting service and aftermarket solutions, and achieving agreed sales targets through proactive planning, customer engagement, and collaboration with internal teams. The position requires strong commercial acumen, technical understanding, and a customer‑first mindset.

You will:

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through the development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after‑sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow‑up with customers.

Qualifications

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Bachelor's degree in Engineering, Business, or a related discipline, or equivalent experience and experience in service sales, aftermarket sales, or technical sales, preferably in an industrial or engineering environment.
• Proficient with CRM systems and standard office software.
• Strong commercial, negotiation, and relationship‑building skills.
• Ability to analyze market conditions and translate insights into actionable sales strategies.
• Excellent communication skills, both written and verbal.
• Willingness and ability to travel extensively within the Mid Atlantic territory.
• Must be authorized to work in the United States.

Benefits and Perks

• Benefits package including health and wellness programs, retirement savings, and employee assistance.
• Strong retirement 401(k) plan with matching contributions.
• Paid family leave, health paternity/maternity leave, and other benefits supporting a healthy work‑life balance.
• Growth opportunities: access to global training, mentorship, and career progression pathways.
• Support for individual learning opportunities, worldwide job opportunities, and technical training through our academy.

Job location

This successful candidate will be based within our Mid‑Atlantic region (Delaware, Maryland, North Carolina, Pennsylvania, Virginia).

Equal Opportunity Employer

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and affirms in policy and practice to support and promote equal employment opportunity and affirmative action in accordance with all applicable laws.

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of heritage, we are the partner of choice for thousands of customers worldwide.

Edwards is an Equal Opportunity Employer.

A division of Atlas Copco.