Service Sales Engineer - Mid-Atlantic Territory

Edwards Vacuum LLC; Pennsylvania; On-site; USD 90,000 - 130,000; Full time

Job summary

Edwards Vacuum LLC is seeking a Service Sales Engineer to drive the service aftermarket growth in the Mid Atlantic region. You will cultivate customer relationships, promote service solutions, and achieve targets through proactive planning and collaboration with internal teams.

The role requires strong commercial acumen, technical understanding, and a customer-first mindset. You will travel within the territory and act as a trusted advisor, identifying opportunities and managing quotations from

Qualifications

• Bachelor's or equivalent in Engineering, Business, or related field.
• Experience in service sales, aftermarket sales, or technical sales.
• Willingness to travel extensively within the Mid Atlantic territory.

Responsibilities

• Plan, organize, and prioritize sales activities and visits to achieve targets.
• Grow service revenue by developing and penetrating installed base in the territory.
• Identify, develop, and close sales opportunities for service products and solutions.
• Develop and maintain strong customer relationships at all levels for high-quality aftermarket service.
• Act as a trusted advisor by understanding operational needs and offering tailored service solutions.
• Collaborate with Service Aftermarket team to ensure excellent after-sales support.
• Manage quotations from issuance through closure with timely follow-up.

Skills

Commercial acumen

Negotiation

Relationship building

CRM proficiency

Education

Bachelor's degree in Engineering, Business or related field

Tools

CRM software

Office software

Job description

Your role

The Service Sales Engineer is responsible for growing the service aftermarket business within the assigned Mid Atlantic territory. This role focuses on developing and managing customer relationships, promoting service and aftermarket solutions, and achieving agreed sales targets through proactive planning, customer engagement, and collaboration with internal teams. The position requires strong commercial acumen, technical understanding, and a customer-first mindset.

Responsibilities

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through the development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after-sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow-up with customers.

Qualifications

You will have a Bachelor's degree in Engineering, Business, or a related discipline, or equivalent experience, and experience in service sales, aftermarket sales, or technical sales, preferably in an industrial or engineering environment.

• Proficient with CRM systems and standard office software.
• Strong commercial, negotiation, and relationship-building skills.
• Ability to analyze market conditions and translate insights into actionable sales strategies.
• Excellent communication skills, both written and verbal.
• Willingness and ability to travel extensively within the Mid Atlantic territory.
• Must be authorized to work in the United States.

Benefits

• Benefits package including health and wellness programs, retirement savings, and employee assistance.
• Strong retirement 401k plan with matching.
• Paid family leave, health paternity/maternity leave, and other benefits for a healthy work-life balance.
• Growth opportunities: access global training, mentorship, and career progression pathways to achieve professional goals.
• Individual learning opportunities, worldwide job opportunities, or technical training from our academy.

Job Location

The role is based within the Mid-Atlantic region (Delaware, Maryland, North Carolina, Pennsylvania, Virginia).

Equal Opportunity Employer

We are an Equal Opportunity Employer! Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed (or), religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.