Service Sales Engineer - Mid-Atlantic Territory

Edwards Vacuum; Kansas; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellness programs

401k plan with matching

Paid family leave

Growth opportunities

Individual learning opportunities

Job summary

Edwards Vacuum seeks a Service Sales Engineer to drive aftermarket business growth within the Mid Atlantic region. Responsibilities include managing customer relationships, developing strategies to meet sales targets, and collaborating with internal teams for exceptional service. Ideal candidates will possess strong commercial acumen, excellent communication skills, and the ability to travel. We offer a comprehensive benefits package, including health programs, retirement plans, and professional growth opportunities.

Qualifications

• Strong commercial acumen and technical understanding.
• Must be authorized to work in the United States.

Responsibilities

• Plan and organize sales activities to achieve business targets.
• Grow service revenue by developing the installed base.
• Identify and close sales opportunities for service products.
• Maintain strong customer relationships across all levels.
• Act as an advisor by understanding customer needs.
• Cooperate with the Service Aftermarket team for support.
• Manage quotations from issuance to closure.

Skills

Proficient with CRM systems

Commercial and negotiation skills

Relationship-building skills

Market analysis ability

Excellent communication skills

Willingness to travel

Job description

Your role

The Service Sales Engineer is responsible for growing the service aftermarket business within the assigned Mid Atlantic territory. This role focuses on developing and managing customer relationships, promoting service and aftermarket solutions, and achieving agreed sales targets through proactive planning, customer engagement, and collaboration with internal teams. The position requires strong commercial acumen, technical understanding, and a customer-first mindset.

You Will

• Plan, organize, and prioritize personal sales activities and customer/prospect visits to achieve agreed business targets while effectively managing time and productivity.
• Grow service revenue through the development and penetration of the installed base within the assigned territory.
• Identify, develop, and close sales opportunities for assigned service products and solutions.
• Develop and maintain strong customer relationships at all levels, ensuring a consistent, high standard of aftermarket service.
• Act as a trusted advisor to customers by understanding their operational needs and offering tailored service solutions.
• Cooperate closely with the Service Aftermarket team to ensure excellent after-sales support and high levels of customer satisfaction.
• Manage quotations from issuance through to closure, ensuring timely follow-up with customers.

Skills

• Proficient with CRM systems and standard office software.
• Strong commercial, negotiation, and relationship-building skills.
• Ability to analyze market conditions and translate insights into actionable sales strategies.
• Excellent communication skills, both written and verbal.
• Willingness and ability to travel extensively within the Mid Atlantic territory.
• Must be authorized to work in the United States.

Benefits and Perks

• Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance.
• We offer a strong retirement 401k plan with matching.
• Paid family leave, health, paternity/maternity leave and other benefits for a healthy work-life balance.
• Growth opportunities: access global training, mentorship, and career progression pathways to achieve your professional goals.
• Individual learning opportunities, worldwide job opportunities, and technical training from our academy.

Job location

This successful candidate for this role will be based within our Mid-Atlantic region (Delaware, Maryland, North Carolina, Pennsylvania, Virginia).

Equal Opportunity Employer

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed, religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in his or her civil rights by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.

Salary is based on location average. Final salary may vary based on factors such as geographic location, experience, job-related skills, internal peer equity, etc.