Service Sales Engineer - Great Lakes

Edwards Vacuum; Kentucky; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and wellness programs

Retirement savings and matching 401(k) plan

Paid family leave

Growth opportunities and technical training

Training & development

Job summary

A leading manufacturing company is seeking a Service Sales Engineer to maximize growth in service business across the Great Lakes territory. The role involves promoting solution sales to new and existing customers, developing long-term strategies, and maintaining good customer relationships. Candidates should have at least 3 years of direct sales experience and a strong educational background. Flexible home-based work is available, primarily preferred in Ohio.

Qualifications

• At least 3 years of direct sales experience, selling service or capital equipment.
• A hunting mentality when sourcing leads.
• Strong strategic thinking skills to build long-term customer plans.
• Strong negotiating and presentation skills.

Responsibilities

• Promote and upsell service products to increase market share.
• Analyze and grow the pump install base.
• Create service plans and maintain sales data in CRM.
• Plan and prioritize sales activities, managing time and productivity.
• Create service plans and quotations using the internal quoting tool.
• Capture and maintain sales data in the CRM, including appointments, leads, opportunities and quotations.
• Develop and maintain strong customer relationships at all levels to ensure excellent aftermarket service.

Skills

Direct sales experience

Negotiating skills

Presentation skills

Strategic thinking

Education

High School Diploma or GED

Bachelor’s degree in business administration or related field

Job description

Service Sales Engineer, your mission is to maximize the sustainable growth of our Service business across the Great Lakes territory, promoting solution sales of all service products to new and existing customers, in accordance with agreed business plans. You will report to the VTS Sales Manager of the Eastern Region.

Responsibilities

• Promote, upsell and increase our market share for all service products: Service Plans, pump Exchanges, Certified units, Field Services and Parts/Oil.
• Strategically grow the business through the analysis and development of our pump install base.
• Expand market share by proactively seeking new customers.
• Plan and prioritize sales activities, managing your time and productivity.
• Creating service plans and quotations by using our internal quoting tool.
• Capture and maintain sales data in our CRM platform, using it as your daily sales tool. This includes the planning of appointments, visit reports, leads, opportunities and quotations.
• Develop and maintain good customer relationships at all levels within the territory and ensure an excellent standard of aftermarket service is provided.

Qualifications

• At least 3 years of direct sales experience, selling service or capital equipment.
• A High School Diploma or GED; Bachelor’s degree in business administration, Communications, or a related field preferred.
• The ability to exhibit a hunting mentality when sourcing for leads and pursuing goals.
• Must exhibit strong strategic thinking skills to build a long‑term plan for each customer and the territory overall.
• Strong negotiating and presentation skills.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Benefits and Perks

• Health and wellness programs, retirement savings, and employee assistance.
• A strong retirement 401(k) plan with matching.
• Paid family leave, a health paternity/maternity leave & many other benefits for a balanced work‑life.
• Growth opportunities: access global training, mentorship, and career progression pathways.
• Individual learning opportunities, world‑wide job opportunities, or technical training from our academy.

Job Location

This role is home‑based within the Great Lakes region to support the territory, allowing you the flexibility to work from home and properly support our customers. The preferred location is in Ohio. We value results over location and provide the tools and support you need to succeed from any location.

Equal Opportunity Employer

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed, religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.