Service & Sales Coordinator — Growth Path (Part-Time)

NH Ross, Inc.; Middle Island (NY); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Training and development

Opportunity for advancement

Potential transition into a full-time

Supportive, team-focused work环境

Referral program

Job summary

NH Ross Plumbing, Heating, Cooling & Electric is seeking a Service & Sales Coordinator to join our Contact Center. This role blends Customer Service Representative, Dispatcher, and Installation Coordinator duties to guide a project from first contact through scheduling, permitting, and final completion.

We value professional communication, organization, and ownership of details in a fast-paced environment. This part-time role offers immediate work with potential to grow into full-time, plus PTO,

Qualifications

• Professional communication on phone and in writing.
• Strong attention to detail and ability to stay organized in a fast-paced environment.
• Experience in customer service, dispatching, scheduling, or field coordination is a plus.

Responsibilities

• Answer incoming calls with a professional, friendly voice.
• Book service, sales, and installation appointments.
• Coordinate schedules for technicians and sales representatives.
• Dispatch daily service schedule and communicate project status to customers.
• Follow installation projects from scheduling through completion and ensure documentation is in order.
• Maintain accurate customer and job information in company systems.
• Identify opportunities to improve the customer experience and keep projects moving forward.

Skills

Communication

Organizational skills

Customer service

Multitasking

Job description

NH Ross Plumbing, Heating, Cooling & Electric is seeking a Service & Sales Coordinator to join our Contact Center. This role blends Customer Service Representative, Dispatcher, and Installation Coordinator duties to guide a project from first contact through scheduling, permitting, and final completion.

We value professional communication, organization, and ownership of details in a fast-paced environment. This part-time role offers immediate work with potential to grow into full-time, plus PTO,