Service Response Center Representative

Express Employment Professionals - Cincinnati East; Clearwater (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Shift differentials

Full-time schedule

Job summary

Express Employment Professionals - Cincinnati East is seeking an experienced Dispatcher to support operations at a local hospital in Florida. The role requires strong communication, coordination, and multitasking abilities in a fast-paced healthcare environment.

The ideal candidate has dispatching experience, will be highly organized, and can enter and manage work orders using hospital software, with a focus on accurate inter-department communication.

Qualifications

• Previous dispatching experience is REQUIRED
• High school diploma or GED required
• Must pass pre-employment background check, drug screening, and PPD (tuberculosis) test

Responsibilities

• Answer and respond to incoming phone calls in a professional and timely manner
• Maintain detailed phone logs using Microsoft Excel
• Dispatch security personnel or technicians as needed
• Accurately enter and manage work orders using hospital software
• Ensure clear and accurate communication between departments

Skills

Communication skills

Time management

Multitasking

Education

High school diploma or GED

Tools

Microsoft Excel

Dispatch software

Job description

We are hiring an experienced Dispatcher to support operations at a local hospital. This role is ideal for individuals with strong communication, coordination, and multitasking skills. The ideal candidate will have previous dispatching experience, be highly organized, and capable of working in a fast-paced healthcare environment.

Key Responsibilities:

• Answer and respond to incoming phone calls in a professional and timely manner

• Maintain detailed phone logs using Microsoft Excel

• Dispatch security personnel or technicians as needed

• Accurately enter and manage work orders using hospital software

• Ensure clear and accurate communication between departments

Compensation & Benefits:

• $20/hour base pay plus shift differentials

• Wednesday-Saturday Shift, Day andEvening Hours 7:15am-7:15pm

• Evening and weekend shift differentials

• Consistent full-time schedule, OT possible

• Opportunity to work in a respected healthcare environment

Qualifications:

• Previous dispatching experience is REQUIRED

• High school diploma or GED required

• Must pass pre-employment background check, drug screening, and PPD (tuberculosis) test

Ideal Candidate Has:

• Prior experience as a security dispatcher, maintenance dispatcher, emergency dispatcher, or in a similar call coordination role

• Familiarity with healthcare or hospital dispatching (preferred but not required)

• Strong computer skills, especially in Microsoft Excel and dispatch software

• Excellent communication and time management skills