DispatcherCustomer Service

Andys Towing LLC; Saint Cloud (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Competitive Compensation

Career Growth Opportunities

Job summary

A towing company in Saint Cloud is seeking a skilled Dispatcher to manage emergency and non-emergency calls. The successful candidate will demonstrate strong organizational abilities and excel under pressure while ensuring effective communication and prioritization of tasks. Previous experience in a similar role is preferred. Offers competitive compensation and benefits including 401(k), health insurance, and career growth opportunities.

Qualifications

• Previous experience as a Dispatcher or in a similar position is preferred.
• Understanding of best practices and procedures for emergency response situations.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.

Skills

Strong verbal communication

Strong written communication

Typing skills

Data entry skills

Organizational skills

Multi-tasking abilities

Education

High school diploma/GED

Job description

Benefits

• 401(k) matching
• Health insurance
• Paid time off
• Competitive Compensation
• Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position is preferred
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure