Dispatcher

ATLANTIC TOWING & RECOVERY INC; Boca Raton (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Paid Time Off

Career Growth Opportunities

Competitive Compensation

Job summary

ATLANTIC TOWING & RECOVERY INC in Boca Raton, FL is seeking a professional Dispatcher to handle emergency and non-emergency calls, coordinate responders, and ensure rapid, accurate communication during incidents.

The ideal candidate is highly organized, multitasking and able to perform under pressure, with strong typing and data entry skills and excellent verbal and written communication.

Qualifications

• High school diploma or GED required.
• Previous Dispatcher experience preferred.
• Excellent typing and data entry skills.
• Strong verbal and written communication.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Skills

Typing

Data entry

Multitasking

Communication skills

Emergency response knowledge

Education

High school diploma / GED

Job description

Benefits:

401(k) matching

Dental insurance

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound emergency and non-emergency calls

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct response units to appropriate location

Monitor status of the response team

Qualifications

High school diploma/GED

Previous experience as a Dispatcher or in a similar position

Excellent typing and data entry skills

Understanding of best practices and procedures for emergency response situations

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure