Customer Service Representative

Amazing Comfort; Hampton (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Training & development

Paid Time Off

Career Growth Opportunities

Job summary

Amazing Comfort is seeking a professional Dispatcher to join our team in Hampton, Virginia. In this critical role, you'll manage emergency and non-emergency calls, ensuring swift action is taken. Ideal candidates are organized and excel under pressure, maintaining communication and prioritizing information effectively.

This position demands previous dispatcher experience and solid typing skills. Join us for a rewarding career with competitive compensation and opportunities for advancement.

Qualifications

• Must have previous experience as a Dispatcher or in a similar position.
• Ability to work well under pressure is essential.
• Proficiency in managing emergency response situations.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.

Skills

Excellent typing and data entry skills

Strong verbal and written communication skills

Highly organized

Ability to multitask and prioritize projects

Understanding of best practices for emergency response

Education

High school diploma/GED

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure