Service & Projects Administrator

Sinto America, Inc.; Grand Ledge (MI); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

401(k) plan

Disability & life insurance

Flexible spending accounts

Paid time off

Employee Assistance Program

Zusammenfassung

Roberts Sinto Corporation in Grand Ledge, MI is seeking a Service Administrator to join our team. This role sits at the intersection of customer service, project management, engineering and accounting to coordinate service activities and support After-Sales leadership.

You will oversee order and revenue lifecycle, ensure accurate billing, and coordinate technician deployments for project installations and warranty work, while collaborating with warehouse and finance teams.

Aufgaben

• Coordinate service activities to ensure department efficiency and high levels of customer satisfaction.
• Provide critical administrative support to the After-Sales Director, Service and Parts Manager, and field service teams.
• Oversee the full administrative lifecycle of orders, from Job Orders in Syteline to billing verification against proposals.
• Facilitate cross‑department scheduling for technicians on RS project installations and warranty work.
• Interface with the warehouse to ensure warranty parts are shipped and track costs for management review.
• Work with accounting on billing issues, past‑due accounts, and expense approvals. Maintain a log of orders and invoicing.

Jobbeschreibung

Roberts Sinto Corporation in Grand Ledge, MI is seeking a Service Administrator to join our team. This role sits at the intersection of customer service, project management, engineering and accounting to coordinate service activities and support After-Sales leadership.

You will oversee order and revenue lifecycle, ensure accurate billing, and coordinate technician deployments for project installations and warranty work, while collaborating with warehouse and finance teams.