Service & Project Coordinator

Socket.dev; Ontario (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Company equipment

Paid time off

Paid holidays

Birthday off

Medical insurance

Dental insurance

Vision insurance

Short-term disability

401(k) match

EAP

Job summary

Tech24 in Ontario, CA is seeking a Service Coordinator to support daily service operations and project coordination. You will work with project managers, technicians, subcontractors, and customers to ensure projects are scheduled, documented, and completed efficiently.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• 2–3 years in service coordination, project coordination, dispatching or admin support.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proactive, self-motivated and able to work independently or with a team.
• Proficient with Microsoft Office and general computer systems.

Responsibilities

• Coordinate service projects and support project managers with scheduling, documentation, and communication.
• Monitor project progress and prepare status updates and reports for leadership.
• Assist with scheduling technicians, subcontractors, and other resources to support project timelines.
• Coordinate communication between project managers, technicians, subcontractors, and customers throughout the project lifecycle.
• Maintain and manage project documentation including project plans, schedules, and scope details.
• Support administrative tasks including billing coordination, invoice reconciliation, and expense tracking.
• Issue purchase orders to vendors, suppliers, and subcontractors as needed.
• Coordinate equipment deliveries, materials, and job readiness with customers and vendors.
• Facilitate subcontractor coordination and payment processing as required.
• Communicate directly with customers to confirm scheduling, readiness, and project updates.
• Build and maintain professional relationships with equipment dealers, customers, and subcontractors.
• Update service activity, estimates, and status updates within customer portals when required.
• Ensure safety standards and company policies are followed by all team members involved in the project.
• Utilize Company software and Microsoft Office tools to track and manage work orders.
• Communicate project changes or updates to appropriate team members and leadership.
• Maintain organized project records and ensure documentation accuracy.
• Perform other duties as assigned to support service and project operations.

Skills

Coordination

Organization

Communication

Problem-solving

Teamwork

Tools

Microsoft Office

Job description

Tech24 in Ontario, CA is seeking a Service Coordinator to support daily service operations and project coordination. You will work with project managers, technicians, subcontractors, and customers to ensure projects are scheduled, documented, and completed efficiently.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.