Service Project Administrator (Invoicing & Cost Tracking)

Trane Technologies; Westbrook (ME); On-site; USD 63,000 - 89,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Job summary

Trane Technologies is seeking a Service Project Administrator to support service projects in Westbrook, ME and Wilmington, MA. You will handle project costs, invoicing, and reporting under supervision, interacting with service managers, technicians, and customers.

The role requires strong communication, the ability to multitask in a fast-paced environment, and flexibility to work overtime. A high school diploma and related experience are expected.

Qualifications

• High School diploma or GED and up to two (2) years of related experience and/ or training; or equivalent combination of education and experience.
• Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.
• Ability to multitask and work well on a team.
• Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.
• Familiarity with the operation of HVAC Systems preferred, not required.
• Flexibility to work overtime/ weekends, as required.

Responsibilities

• Coordinates with cross-functional team members to ensure the accurate and timely recording of project costs, including materials, timesheets, labor hour allocation, and daily reports; initiates invoicing for completed work; and prepares payroll documentation while managing technician applied and unapplied time.
• Responsible for general administrative functions to include project costs are identified for processing service billings.
• Responsible for generating, interpreting, and printing various assigned reports.
• Monitors account receivables invoicing status, reviews, investigates, and helps resolve billing disputes in coordination with internal teams and customers.
• Communicates effectively with other team members.
• Cross train for coverage of the service project administrators when staffing needs arise.
• Schedule and participate in internal project team meetings to ensure accurate transfer of information.
• Validates cost to date and reconciles project data in business system.
• Manages invoicing process and coordinate format, layout, attachments, and mailing with Shared Financial Services.
• Reviews billing backlog and coordinates/communicates with Service Managers, HVAC Field Technicians, customers, and Trane claims as necessary to resolve obstacles.

Skills

Communication skills

Multitasking

Teamwork

Deadline management

Overtime availability

HVAC familiarity

Education

High school diploma or GED

Job description

Trane Technologies is seeking a Service Project Administrator to support service projects in Westbrook, ME and Wilmington, MA. You will handle project costs, invoicing, and reporting under supervision, interacting with service managers, technicians, and customers.

The role requires strong communication, the ability to multitask in a fast-paced environment, and flexibility to work overtime. A high school diploma and related experience are expected.