Service Project Administrator: Billing & Ops Lead

Trane Technologies; Wilmington (MA); On-site; USD 63,000 - 89,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies seeks a Service Project Administrator to support project documentation, costs, invoicing, and closeout of service jobs. You will interact with Service Managers, Technicians, Account Managers, and customers to ensure accurate financial records.

Responsibilities include cost tracking, invoicing, reporting, and collaboration across teams. Strong communication and organizational skills are essential for success in this onsite role in Wilmington, MA / Westbrook, ME.

Qualifications

• High School diploma or GED and up to two years of related experience.
• Strong communication skills and ability to work independently or in a team.
• Ability to multitask and meet tight deadlines.
• Experience prioritizing tasks in a fast-paced environment.
• Familiarity with HVAC systems is a plus.
• Flexibility to work overtime and weekends as required.

Responsibilities

• Record project costs accurately, including materials, timesheets, labor hours, and daily reports.
• Initiate invoicing for completed work and prepare payroll documentation for technicians.
• Handle general administrative tasks to identify project costs for service billings.
• Generate and interpret various reports for project management.
• Monitor accounts receivable invoicing status and resolve billing disputes with internal teams and customers.
• Communicate effectively with team members; cross-train for coverage.
• Schedule and participate in internal project team meetings and ensure information transfer.
• Validate cost-to-date and reconcile project data in the business system.
• Manage invoicing process and coordinate formatting, attachments, and mailing with Shared Financial Services.
• Review billing backlog and coordinate with Service Managers, HVAC technicians, customers, and claims to resolve obstacles.

Skills

Communication skills

Multitasking

Prioritizing

Teamwork

Overtime availability

HVAC familiarity

Education

High School diploma or GED

Job description

Trane Technologies seeks a Service Project Administrator to support project documentation, costs, invoicing, and closeout of service jobs. You will interact with Service Managers, Technicians, Account Managers, and customers to ensure accurate financial records.

Responsibilities include cost tracking, invoicing, reporting, and collaboration across teams. Strong communication and organizational skills are essential for success in this onsite role in Wilmington, MA / Westbrook, ME.