Service Project Admin

Trane Technologies; Wilmington (MA); On-site; USD 63,000 - 89,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies seeks a Service Project Administrator to support project documentation, costs, invoicing, and closeout of service jobs. You will interact with Service Managers, Technicians, Account Managers, and customers to ensure accurate financial records.

Responsibilities include cost tracking, invoicing, reporting, and collaboration across teams. Strong communication and organizational skills are essential for success in this onsite role in Wilmington, MA / Westbrook, ME.

Qualifications

• High School diploma or GED and up to two years of related experience.
• Strong communication skills and ability to work independently or in a team.
• Ability to multitask and meet tight deadlines.
• Experience prioritizing tasks in a fast-paced environment.
• Familiarity with HVAC systems is a plus.
• Flexibility to work overtime and weekends as required.

Responsibilities

• Record project costs accurately, including materials, timesheets, labor hours, and daily reports.
• Initiate invoicing for completed work and prepare payroll documentation for technicians.
• Handle general administrative tasks to identify project costs for service billings.
• Generate and interpret various reports for project management.
• Monitor accounts receivable invoicing status and resolve billing disputes with internal teams and customers.
• Communicate effectively with team members; cross-train for coverage.
• Schedule and participate in internal project team meetings and ensure information transfer.
• Validate cost-to-date and reconcile project data in the business system.
• Manage invoicing process and coordinate formatting, attachments, and mailing with Shared Financial Services.
• Review billing backlog and coordinate with Service Managers, HVAC technicians, customers, and claims to resolve obstacles.

Skills

Communication skills

Multitasking

Prioritizing

Teamwork

Overtime availability

HVAC familiarity

Education

High School diploma or GED

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's In It For You

Trane has a new exciting opportunity to join our organization as a Service Project Administrator in Wilmington, MA / Westbrook, ME. Under direct supervision, this position is responsible for routine service job documentation, materials, job costing, status monitoring, invoicing, and administrative closeout of each service job. This position is required to closely interact with Service Managers, Service Technicians, Service Account Managers, and Customers.

What You Will Do

• Coordinates with cross-functional team members to ensure the accurate and timely recording of project costs, including materials, timesheets, labor hour allocation, and daily reports; initiates invoicing for completed work; and prepares payroll documentation while managing technician applied and unapplied time.
• Responsible for general administrative functions to include project costs are identified for processing service billings.
• Responsible for generating, interpreting, and printing various assigned reports.
• Monitors account receivables invoicing status, reviews, investigates, and helps resolve billing disputes in coordination with internal teams and customers.
• Communicates effectively with other team members.
• Cross train for coverage of the service project administrators when staffing needs arise.
• Schedule and participate in internal project team meetings to ensure accurate transfer of information.
• Validates cost to date and reconciles project data in business system.
• Manages invoicing process and coordinate format, layout, attachments, and mailing with Shared Financial Services.
• Reviews billing backlog and coordinates/communicates with Service Managers, HVAC Field Technicians, customers, and Trane claims as necessary to resolve obstacles.

What You Will Bring

• High School diploma or GED and up to two (2) years of related experience and/ or training; or equivalent combination of education and experience.
• Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.
• Ability to multitask and work well on a team
• Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.
• Familiarity with the operation of HVAC Systems preferred, not required.
• Flexibility to work overtime/ weekends, as required.

Annual Base Salary Range Or Hourly Base Pay Range

$63,491.66 - $89,214.99

Compensation Type

Exception Hourly

Incentive Eligible

No

Sales Commission Eligible

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.