Service Porter Audi Glenwood Springs

Sonic Automotive; Glenwood Springs (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive company is seeking a Service Porter to ensure smooth vehicle flow and enhance customer experience. The role involves greeting customers, managing service traffic, and maintaining a clean service area. Ideal candidates will have a valid driver's license and a commitment to safety and customer service.

Benefits

Comprehensive training

Competitive compensation

Unparalleled benefits

Qualifications

• Valid driver's license and good driving record required.
• Ability to pass pre-employment testing including background checks and drug tests.

Responsibilities

• Greets customers and directs them to the appropriate person.
• Controls service traffic flow and parks vehicles.
• Maintains a clean and safe service drive area.

Skills

Customer Service

Attention to Detail

Safe Driving

Job description

Job Description

The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, increasing customer convenience, and maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat, professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk-around).
3. Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, and thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor.

Qualifications:

• All applicants must be authorized to work in the USA.
• Valid driver's license and good driving record.
• Ability to pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.

Additional Information

Join our organization to enjoy comprehensive training, competitive compensation, and unparalleled benefits. Experience the best that a career in the automotive industry has to offer. All your information will be kept confidential according to EEO guidelines.