Service Porter - Audi Glenwood Springs

Sonic Automotive; Glenwood Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the automotive sector is seeking a Service Porter to enhance customer experience and ensure smooth vehicle flow at their Glenwood Springs location. This role is vital for maintaining an orderly service environment while providing exceptional customer service. You will be responsible for greeting customers, managing vehicle movements, and ensuring a clean and safe service area. With a commitment to employee development and competitive benefits, this position offers a unique opportunity to grow your career in a stunning location surrounded by the Colorado Rockies. Join a team that values teamwork, recognition, and excellence in service.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Award-winning Training

Teamwork Recognition

Personal Automotive Concierge Service

Employee Car Purchase Discounts

Qualifications

• Must have a valid driver's license and good driving record.
• Ability to pass pre-employment testing including background checks.

Responsibilities

• Greet customers and direct them to the appropriate personnel.
• Control service traffic flow and maintain a clean service area.
• Drive vehicles safely and report any damage immediately.

Skills

Customer Service

Driving Skills

Attention to Detail

Communication

Education

High School Diploma

Tools

Vehicle Maintenance Tools

Job description

Service Porter - Audi Glenwood Springs in Glenwood Springs, CO at Sonic Automotive

Location: 100 Riverine Road
Glenwood Springs, CO 81601

Job Type: Other

Experience: Associate

About

Why work for Audi Glenwood Springs?

Nestled in the heart of the Colorado Rockies, Audi Glenwood Springs is not just a workplace—it’s a destination! Our dealership offers a unique blend of cutting-edge automotive technology and the breathtaking beauty of Glenwood Springs, making it an exceptional place to grow your career!

Our service shop is fully climate-controlled; technicians are very productive and have significant customer pay work followed by some warranty work, they also have every weekend off! We’re dedicated to excellence, customer satisfaction, and fostering a dynamic work environment.

Pay is $19.00 to $20.00 per hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Required:

1. All applicants must be authorized to work in the USA.
2. Valid driver's license and good driving record.
3. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

All your information will be kept confidential according to EEO guidelines.