Service Parts & Proposals Specialist

Schneider Electric; Boston (MA); On-site; USD 86,000 - 130,000; Full time

Job summary

Schneider Electric is seeking a Service Proposal Specialist to identify and nurture service parts opportunities from inbound leads and proactive outbound activity. You will build relationships with customers and internal stakeholders, understanding how our service parts fit into the broader Schneider Electric solution for the customer.

You will prepare quotes for repair, maintenance, retrofit, modernization, and service agreements, and ensure timely delivery of parts solutions while maintaining

Qualifications

• Four-year engineering or business degree is required.
• Technical or engineering background with HVAC/building automation knowledge.
• Enjoy selling and customer service in a flexible work environment.
• Strong relationships with customers and internal stakeholders.

Responsibilities

• Identify, qualify, and quote service parts opportunities for existing and prospective customers.
• Prepare accurate parts quotations, pricing, and proposals for repair, maintenance, retrofit, modernization, and service agreements.
• Proactively follow up on quotations and inquiries to maximize conversion and customer satisfaction.
• Develop relationships with customers and internal teams to understand lifecycle needs and opportunities for replacements or upgrades.
• Collaborate with local sales teams, service technicians, procurement, and operations to ensure timely delivery of parts solutions.
• Maintain understanding of Schneider Electric's service parts portfolios and related offerings.
• Research legacy equipment to identify compatible replacement or upgrade options to support reliability and sustainability goals.
• Maintain high levels of customer interaction with prompt communication and professional support.
• Accurately manage opportunities, quotations, and customer information in Schneider Electric systems.

Skills

Engineering degree

Business degree

HVAC knowledge

Building automation

Customer service

Sales aptitude

Education

Bachelor's degree (4-year)

Job description

Schneider Electric is seeking a Service Proposal Specialist to identify and nurture service parts opportunities from inbound leads and proactive outbound activity. You will build relationships with customers and internal stakeholders, understanding how our service parts fit into the broader Schneider Electric solution for the customer.

You will prepare quotes for repair, maintenance, retrofit, modernization, and service agreements, and ensure timely delivery of parts solutions while maintaining