Service Parts Proposals Specialist (Flexible)

Schneider Electric; Raleigh (NC); On-site; USD 86,000 - 130,000; Full time

Job summary

Schneider Electric in Raleigh, NC is seeking a Service Proposal Specialist to identify, qualify, and quote service parts opportunities from inbound leads and proactive outbound activity. You will build relationships with key stakeholders, understand how technical offers fit into Schneider's solutions, and support customers throughout the lifecycle.

This full-time role requires a four-year degree and a technical background in building construction, HVAC, or building automation.

Qualifications

• Hold a four-year engineering or business degree.
• Have a technical or engineering background, and are familiar with building construction, HVAC, and building automation/smart building technology.
• Like selling, but are looking for a flexible work environment.
• Enjoy customer service.

Responsibilities

• Identify, qualify, and quote service parts opportunities for existing and prospective customers.
• Prepare accurate parts quotations, pricing, and proposals for repair, maintenance, retrofit, modernization, and service agreement-related opportunities.
• Proactively follow up on parts quotations and customer inquiries to maximize conversion rates and ensure a positive customer experience.
• Develop strong relationships with customers and internal stakeholders to understand equipment lifecycle needs and identify opportunities for replacement, upgrade, and modernization solutions.
• Collaborate closely with local sales teams, service technicians, procurement, and operations teams to ensure timely and accurate delivery of parts solutions.
• Maintain a thorough understanding of Schneider Electric's Digital Energy, Power, Building Automation, and related service parts portfolios.
• Research legacy equipment and identify compatible replacement, retrofit, and upgrade options to support customer reliability and sustainability goals.
• Maintain exceptional levels of customer interaction through prompt communication, responsiveness, and professional support.
• Accurately manage opportunity, quotation, and customer information within Schneider Electric systems, ensuring all reporting and forecasting requirements are met.
• Participate in ongoing product, technical, and sales training to expand knowledge of Schneider Electric products, services, and value propositions.

Skills

Customer service

Sales

Communication

Education

Four-year engineering or business degree

Job description

Schneider Electric in Raleigh, NC is seeking a Service Proposal Specialist to identify, qualify, and quote service parts opportunities from inbound leads and proactive outbound activity. You will build relationships with key stakeholders, understand how technical offers fit into Schneider's solutions, and support customers throughout the lifecycle.

This full-time role requires a four-year degree and a technical background in building construction, HVAC, or building automation.