Service & Parts Coordinator (Contract) - CRM/ERP Expert

Sun Technologies, Inc.; United States; À distance; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical Insurance (ACA)

401(k)

Sick leave

Résumé du poste

Sun Technologies, Inc. is seeking a detail-oriented Service Coordinator to manage end-to-end service work orders, field and depot activities, and parts inventory. The role emphasizes accuracy, customer communication, and efficient workflow in a fast-paced environment.

This contract position spans 6–12 months with potential extension. Compensation is $21 per hour, with benefits including ACA-compliant medical insurance, a 401(k), and sick leave in line with applicable laws.

Qualifications

• Strong organizational & administrative skills to manage multiple priorities.
• Excellent attention to detail in service documentation & order processing.
• Effective written & verbal communication with customers and internal teams.
• Proficiency in Microsoft Office and ERP/service/inventory systems.

Responsabilités

• Coordinate daily flow of service work orders for field and depot teams.
• Assign, prioritize, and track service activities for timely completion.
• Serve as primary contact for service-related inquiries from customers, sales, and service teams.
• Monitor service progress to ensure customer satisfaction and accurate invoicing.
• Create service quotes and obtain customer approvals.
• Process RMAs and coordinate returns into the service depot.
• Coordinate parts availability to support service repairs and orders.
• Collaborate with Field Service, Depot Service, Sales, and Vendors to ensure seamless execution.
• Ensure compliance with internal service, inventory, and documentation standards.

Connaissances

Organizational skills

Administrative skills

Attention to detail

Written & verbal communication

Microsoft Office

Outils

CRM/ERP systems

Description du poste

Sun Technologies, Inc. is seeking a detail-oriented Service Coordinator to manage end-to-end service work orders, field and depot activities, and parts inventory. The role emphasizes accuracy, customer communication, and efficient workflow in a fast-paced environment.

This contract position spans 6–12 months with potential extension. Compensation is $21 per hour, with benefits including ACA-compliant medical insurance, a 401(k), and sick leave in line with applicable laws.