Part Coordinator

Kelly Professional & Industrial; Maple Grove (MN); On-site; USD 34,000 - 48,000; Full time

Job summary

Kelly Professional & Industrial in Maple Grove, MN is seeking three Service Parts Coordinators for a long-term, onsite role. You will manage service parts from shipment to return, coordinating orders, shipments, and returns to keep technicians supplied.

The position blends office and warehouse tasks, with evolving processes and spreadsheet tracking as needed. Candidates should be detail-oriented, dependable, and adaptable to changing needs.

Qualifications

• Experience in a similar role: shipping/receiving, parts coordination, inventory or logistics.
• Understanding of parts movement: receiving, shipping, returns, goods receipt.
• Strong attention to detail, dependability and follow-through.
• Curious, resourceful approach to researching problems and finding answers.
• Sense of urgency and ability to manage changing priorities.
• Clear communication, comfortable contacting technicians by phone or email.
• Basic Excel skills; pivot tables are helpful.
• Familiarity with SAP or similar ERP system.

Responsibilities

• Process service parts orders and prioritize urgent requests.
• Pack parts and coordinate outbound shipments.
• Track deliveries and investigate delays or misrouted packages.
• Receive incoming parts and coordinate returns.
• Follow up on overdue or missing returns and RMAs.
• Monitor backorders and inform about delivery dates; escalate shortages.
• Resolve shipping label, address and tracking issues.
• Maintain accurate parts, shipping, and return records.
• Communicate with field technicians to resolve parts questions.
• Support inventory tracking and assist with process improvements.

Skills

Shipping & Receiving

Inventory

Warehouse operations

Logistics

Service support

Attention to detail

Curious problem solving

Urgency & prioritization

Communication skills

Adaptability

Tools

Excel

Pivot tables

SAP

Job description

Contract: Long-term; expected to last at least one year, with potential to extend or convert to a permanent role

Location: Maple Grove, MN

Pay: $25–$35 per hour based on experience

Schedule: Monday–Friday, typically 8:00 a.m.–5:00 p.m.; 9:00 a.m.–6:00 p.m. may also be an option. Some flexibility of about 30 minutes is available.

Work arrangement: Onsite

About the role

A growing team is hiring three Service Parts Coordinators to help manage service parts from shipment through return. You’ll coordinate orders, prepare and track shipments, receive incoming parts, and follow up on returns and delivery issues—helping ensure technicians have the parts they need.

This is a hands-on role split between the office and warehouse. Some tracking may initially be managed in spreadsheets as processes evolve. We’re looking for people who are curious, detail-oriented, dependable, and comfortable researching issues and adapting to changing needs.

What you’ll do

• Process service parts orders and help prioritize urgent requests.
• Pack parts and coordinate outbound shipments.
• Track deliveries and investigate delays, lost shipments, or misrouted packages.
• Receive incoming parts and create or coordinate returns.
• Follow up on overdue or missing returns, RMAs including warranty, repair, and core parts.
• Monitor backorders, communicate expected delivery dates, and escalation shortages that could affect customers or technicians.
• Resolve shipping label, address, and tracking issues.
• Work with goods receipt
• Maintain accurate parts, shipping, and return records in spreadsheets and business systems.
• Communicate with field service technicians and internal partners to resolve parts questions.
• Support inventory tracking and investigate discrepancies as processes develop.

What we’re looking for

• Experience in a similar role, such as shipping and receiving, parts coordination, inventory, warehouse operations, logistics, or service support.
• An understanding of how parts or materials move through a business—for example, receiving, shipping, returns, or goods receipt.
• Strong attention to detail, dependability, and follow-through.
• A curious, resourceful approach to researching problems and finding answers.
• A sense of urgency and the ability to manage changing priorities.
• Clear communication skills and comfort contacting technicians by phone or email.
• Basic Excel skills, including creating and updating spreadsheets; pivot table experience is helpful.
• Familiarity with SAP or a similar ERP system experience
• Basic Excel.
• Ability to move between office and warehouse tasks and to sit, stand, and be mobile during the workday.
• A positive, flexible approach as processes and business needs change.