Service & Parts Coordination Specialist

Sun Technologies, Inc.; Frankfort (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance in ACA compliance

401(k)

Sick leave as per laws

Job summary

Sun Technologies, Inc. is seeking a detail-oriented coordinator to manage end-to-end service work orders, parts coordination, and inventory support. You will liaise with customers, sales operations, technicians, and vendors to ensure timely delivery and high customer satisfaction.

The role emphasizes organizing daily workflows, tracking progress, and maintaining accurate service documentation within ERP and MS Office tools.

Qualifications

• Experience coordinating service work orders and parts flow.
• Ability to track and manage multiple service activities.
• Strong communication with customers, sales and service teams.

Responsibilities

• Coordinate daily flow of service work orders for field and depot teams.
• Assign, prioritize, and track service activities to meet deadlines.
• Serve as primary contact for service inquiries from customers and teams.
• Monitor progress to ensure customer satisfaction and proper invoicing.
• Maintain records of repairs and parts usage.

Skills

Coordinate workflows

Prioritize tasks

Customer inquiries coordination

Progress monitoring

Effective communication

Education

High School Diploma or Equivalent

Tools

ERP systems

Microsoft Office

Job description

Sun Technologies, Inc. is seeking a detail-oriented coordinator to manage end-to-end service work orders, parts coordination, and inventory support. You will liaise with customers, sales operations, technicians, and vendors to ensure timely delivery and high customer satisfaction.

The role emphasizes organizing daily workflows, tracking progress, and maintaining accurate service documentation within ERP and MS Office tools.