Parts & Service Coordinator: Growth, Training & Benefits

The Taylor Group Inc; Chesapeake (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Taylor Sudden Service is seeking a detail-oriented professional to coordinate service activities with field technicians, manage parts inventory, and prepare accurate cost estimates for repairs and maintenance. The role supports customers and internal teams in a fast-paced environment.

The position requires strong computer skills, a valid driver’s license, and the ability to lift and move parts. Forklift operation experience is preferred and 5S/safety awareness is beneficial for daily operations.

Qualifications

• Must have dependable computer skills and be able to work with a web-based program.
• Must be in physical condition as job requires lifting, stooping, and bending.
• Must have mechanical aptitude or experience in forklift or related fields.
• Professional demeanor and self-confidence in dealing with customers and outside contacts.
• Must have valid driver’s license and good driving records to be insurable by corporate insurance carrier.
• Operate equipment such as forklift.

Responsibilities

• Works with customers and Field Service Mechanics to identify required maintenance.
• Advises customers on necessary/suggested services.
• Computes cost of replacement parts and labor to restore lift truck to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer.
• Processes parts and/or service sales orders in computer for invoicing.
• Ensures that all paperwork relevant to each lift truck folder is scanned and kept current.

Skills

Computer skills

Physical fitness

Mechanical aptitude

Professional demeanor

Driver's license

Forklift operation

Education

High School diploma or GED

Job description

Taylor Sudden Service is seeking a detail-oriented professional to coordinate service activities with field technicians, manage parts inventory, and prepare accurate cost estimates for repairs and maintenance. The role supports customers and internal teams in a fast-paced environment.

The position requires strong computer skills, a valid driver’s license, and the ability to lift and move parts. Forklift operation experience is preferred and 5S/safety awareness is beneficial for daily operations.