Service Order & Dispatch Coordinator

WinnCompanies; Tennessee; On-site; USD 42,000 - 62,000; Full time

Job summary

WinnCompanies is seeking a Service Order Coordinator to join our military housing team at Fort Campbell, KY. You will verify the data integrity of service orders and employee time inputs to ensure the correct materials and parts are assigned to each work order.

This role requires a high school diploma or GED, 1–3 years of relevant experience, strong Microsoft Office skills, and excellent customer service and communication abilities.

Qualifications

• High school diploma or GED required.
• 1–3 years of relevant work experience.
• Advanced skillset with Microsoft Office Suite.
• Ability to manage multiple assignments and communicate effectively.

Responsibilities

• Scheduling and coordination of service order work (internal and contracted).
• Monitor service order schedule to ensure appropriate goals and targets are met.
• Follow-up scheduling such as parts hold, subcontract scheduling etc.
• Rescheduling (missed appointments, not at home, minors). Complete after-hour call handling and work order processing.
• Monitor radio (when present).
• Complete maintenance and pest control work orders and related processing.
• Utilize the YARDI database to manage the service process.

Skills

Customer service

Communication

Attention to detail

Data entry

Time management

Education

High school diploma or GED

Bachelor's degree in Business Management

Tools

Microsoft Office Suite

Job description

WinnCompanies is seeking a Service Order Coordinator to join our military housing team at Fort Campbell, KY. You will verify the data integrity of service orders and employee time inputs to ensure the correct materials and parts are assigned to each work order.

This role requires a high school diploma or GED, 1–3 years of relevant experience, strong Microsoft Office skills, and excellent customer service and communication abilities.