Service Order Coordinator

Ag-Pro Companies; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401-K retirement plan

Job summary

Ag Pro Companies is seeking a detail-oriented administrative assistant to support the Service Department in Tallahassee, FL. You will open and track work orders, maintain records, and help prepare service reports to keep operations on time and accurate.

You should have basic accounting knowledge, proficiency with Microsoft Office, and an understanding of office procedures. A high school diploma or equivalent is required, and prior automotive or mechanical terminology experience is a plus.

Qualifications

• Basic knowledge of accounting practices.
• Ability to use standard desktop applications such as Microsoft Office.
• Knowledge of office procedures.
• General understanding of mechanical/technical terms is preferred.
• High School Diploma or equivalent experience.

Responsibilities

• Fields internal and external customer inquiries to the Service Department.
• Opens work orders and maintains control until they are closed and invoiced.
• Maintains the service library with current information under supervision.
• Maintains Service Department filing and records.
• Updates customer profiles using information from work orders.
• Maintains accessories and supplies and prepares replacement orders.
• May prepare Service Technician efficiency reports.
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up.

Skills

Accounting basics

MS Office

Office procedures

Mechanical terms

Education

High School Diploma

Tools

Microsoft Office

Job description

Ag Pro Companies is seeking a detail-oriented administrative assistant to support the Service Department in Tallahassee, FL. You will open and track work orders, maintain records, and help prepare service reports to keep operations on time and accurate.

You should have basic accounting knowledge, proficiency with Microsoft Office, and an understanding of office procedures. A high school diploma or equivalent is required, and prior automotive or mechanical terminology experience is a plus.