Service Department Administrative Specialist

Mt. Washington Pediatric Hospital; Gibsonburg (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K retirement plan

Job summary

Ag-Pro Companies located in Gibsonburg, OH is seeking a detail-oriented Service Admin to support the Service Department. You will open work orders, maintain records, update customer profiles, and help manage the service library under the Service Manager's supervision.

The ideal candidate will have a high school diploma, basic accounting knowledge, and proficiency with Microsoft Office. This full-time, on-site role offers benefits and requires pre-employment screening.

Qualifications

• Basic knowledge of accounting practices.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Knowledge of office procedures.
• General understanding of mechanical/technical terms is preferred.

Responsibilities

• Fields internal and external customer inquiries to the Service Department
• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
• Maintains the service library with current information under the direct supervision of the Service Manager
• Maintains Service Department filing and records
• Updates customer profiles using equipment, hours, or other information from the customer work orders
• Maintains accessories and supplies and prepares replacement orders
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
• And other duties as assigned

Skills

Basic accounting knowledge

Office procedures

Mechanical terms understanding

Customer inquiries handling

Education

High School Diploma or equivalent experience

Tools

Microsoft Office

Job description

Ag-Pro Companies located in Gibsonburg, OH is seeking a detail-oriented Service Admin to support the Service Department. You will open work orders, maintain records, update customer profiles, and help manage the service library under the Service Manager's supervision.

The ideal candidate will have a high school diploma, basic accounting knowledge, and proficiency with Microsoft Office. This full-time, on-site role offers benefits and requires pre-employment screening.