Service Operations Leader: Drive Efficiency & Satisfaction

Fury Motors; South Saint Paul (MN); On-site; USD 75,000 - 110,000; Full time

Job summary

Fury Motors in Minnesota is seeking a Service Manager to lead the service department, driving efficiency, profitability, and top‑notch customer satisfaction.

You will oversee technicians and service advisors, manage workflow, and push labor sales, productivity, and CSI while maintaining OEM, legal, and internal standards.

This role demands strong leadership, clear communication, and proactive problem solving in a fast‑paced dealership setting.

Qualifications

• Strong attention to detail and organizational skills.
• Effective communication and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Relevant dealership or functional experience preferred.

Responsibilities

• Execute core responsibilities aligned to dealership performance and operational standards.
• Drive accuracy, efficiency, and accountability within the role.
• Collaborate across departments to ensure seamless operations.
• Identify issues proactively and implement solutions.
• Maintain compliance with OEM, legal, and internal standards.
• Support leadership with reporting and insights.
• Assist in training and onboarding where applicable.
• Drive continuous improvement initiatives.
• Maintain documentation and audit readiness.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving

Adapting to fast-paced environment

Dealership experience

Job description

Fury Motors in Minnesota is seeking a Service Manager to lead the service department, driving efficiency, profitability, and top‑notch customer satisfaction.

You will oversee technicians and service advisors, manage workflow, and push labor sales, productivity, and CSI while maintaining OEM, legal, and internal standards.

This role demands strong leadership, clear communication, and proactive problem solving in a fast‑paced dealership setting.